Senior Business Analyst
TD Bank (Major Canadian Bank)
Total years of experience :6 years, 6 Months
Canadian Personal Banking - Access Enablement Team
• Lead Role, Reviewed Post Hoc reports for Third Party Vendors and provided attestation and signing of authority on access as per REM (Role Entitlement Model Documentation) for preaudit validations and controls.
• Supporting Quarterly/Semi-Annual Diamond Attestation for supported LOB across the bank.
• Leaded projects across CCA and CCO for bulk onboardings/internal transfers across the bank.
• Enhanced processes of generating and reporting through Macro based automations for audit controls for KPI and increased processing eficiency by at least 80% for supporting oficers.
• Defined the non-diamond attestation processes for managers and support team with a six-sigma focus for Audit Reviews.
• Implemented processes to define Access audit controls and validation under the Role Entitlement Model Procedures Policies
• Leaded, Managed, Trained and Coached support oficers (team of 20+ Oficers) for guidelines/support on audit procedures and REMs.
• Implemented procedures and processes, and defined SOPs to reduce workload of support team through Automation and Data Collection Techniques for audit controls for QC.
• Reported to Senior Leadership Sr Manager/AVP for findings and reporting, and a primary point of contact for Senior Management / AVP and supporting staf.
Achievements:
o Q1 2024 - AVP recognition for above and beyond on training and development plan for staf expansion.
• Reviewed SOD Access Conflicts as per REM guidelines and worked with Senior Manager/1B Team to remediate findings for audit control.
• Engaged with vendors and third parties to provide for access controls for support teams under Credit Centre Adjudication & Credit Centre Operation Line of Business.
• Improved process for daily statistics report through automation of macro and implemented new SOP for reporting and reduced processing time for report from 4 hours to 1.5 hours.
Achievements:
o Q3 2023 - Achieved "Runner-Up" Status in CPB Challenge Award for Macros created for process improvements.
o Q4 2023 - Above and Beyond for process improvement for keeping track of bulk onboards.
o Q4 2022 - Above and Beyond for automating the processes Daily SLA Report
• Understand needs of sellers and buyers and provided mutually beneficial real estate solutions for residential/commercial transactions with CRM.
• Guide sellers through efective pricing strategies, coordinating with appraisers to gain accurate market insights.
• Prepared documentation and representation agreements according to REBBA requirements for real estate transactions.
• Analyse buyers financial situations and credit reports and liaise with mortgage brokers and lenders to secure financing under pressure and within tight deadlines.
• Collaborate with attorneys to finalize closing documentation, and follow-up with buyers/seller to ensure a quality experience was provided.
• Prepared, Reviewed, and analysed reports for financial statements (Income Statement, Balance Sheet, Cashflow)
• Conducted variance and Post Hoc Analysis on quarterly and annual statements procedures to identify growth and corporate progression.
• Reviewed and advised clients on portfolios of default risk and maintain relationships amongst the stakeholders.
• Focused of risk mitigation and audit control implementation of financial policies.
• Reviewed proforma based statements to review strategic fiscal policy plans as per KPIs and implement on strategies.
Vo lunteer & Other Exper iences
Financial Research Reviewer, Academy of International Business 2020 - Present Notable Conference Reviews: (AIB Miami 2022 & AIB 2024 KOREA)
• Reviewed academic research manuscripts presentable for the finance conferences globally.
• Accepted papers of publishable quality and provided feedback on research findings and areas of revisions.
• Managed the decision-making process to accept/reject manuscripts and providing feedback to presenters/research as a part of the peer-review process.
• Worked with the editors on revisions and provided feedback for publications.