Area Manager
Petromin Corporation
مجموع سنوات الخبرة :8 years, 5 أشهر
• Manage all activities to achieve Business Targets
• Manages Retail Outlets all of which have a Standard Operating Profile
• Leading and Responsible of 60 Multi-national employees’ Performance, Target and Improvement
• Achieve Assigned Targets of Customers, Sales, Customer Satisfaction, and other KPIs
• Manages inventory and carries out regular audits of petty cash, stock and housekeeping
• Having Responsibility for Customer Complaints and Satisfaction for each station
• Answer technical inquires from sales team and customers regarding specifications and classifications
• Provide product solutions, proposal, and technical trainings to internal colleagues and external customers
• Make after-sale technical corrective and preventive actions for customers’ complaints.
• Manage the Used Oil Analysis program
• Develop, update, and manage local product formulations
• Liaise with the HQ, Regional Offices, and Additive Suppliers for all technical coordination
• Assure implementing all quality requirements to follow governmental regulations
• Provide technical knowledge for continuous improvement efforts aimed at meeting KPIs focusing on productivity, quality, and cost
• Collect and analyze data, and work to achieve greater equipment efficiency and performance
• Lead focused improvement events focused on loss elimination and report progress to management