Regional Account Manager
HP Inc
Total years of experience :19 years, 4 Months
• Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
• Extensive time working with and leveraging external partners to deliver solution sale.
• Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level.
• Develops business plan in conjunction with customer.
• Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company.
• Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company-conducted surveys and reports.
• Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.
• Enters all opportunities in pipeline tool and updates them weekly. Recommends and Implements industry leading Pipeline management practices.
• Ability to implement margin recovery activities/strategies.
• Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
• Identifies customer requirements, matches with company capabilities and chooses respective company supply chain accordingly (Volume Direct or Indirect).
• Works very closely with external partners.
Key Responsibilities:
• Refining and bringing leadership to the current Enterprise sales model to achieve overall revenue and profitability objectives for Lenovo.
• Achieve revenue and profitability objectives for Lenovo by driving sales with key customers.
• Develop the sales strategy and set aggressive goals to grow key markets within which we compete.
• Develop high level relationships (C-level) to serve as a trusted consultant to customers.
• Understand and adapt to Lenovo's ongoing product and services developments.
• Manage and maintain account relationships through senior level engagements.
• Ensure that our customers receive the highest level of sales and operational customer service.
• Build complex sales strategy to ensure both long and short term goals, objects and quotas are met.
(Open)1 project
Aramco WRP - Account Manager
Aramco Workstation Replacement Program
Team Lead for OCC-BS (Operations Coordination Center Back-Up Site) Replication
• Develops the scope of engineering work, schedules, and budgets for the assigned project elements.
• Apply engineering knowledge and practice to lead large and complex projects.
• Responsible for providing leadership and management to a team of project clients to complete the project within schedule, budget and technical quality guidelines.
• Responsible for coordination of all technical activities on assigned projects.
• Responsible for having an awareness of and ability to recognize technical problems.
• Designs, coordinates and communicates deliverables per Client and Company specifications.
• Monitors progress to maintain schedules and budgets; identifies and documents change scope.
• Assures quality control processes are followed and technical disciplines compliance on projects.
• Provides documentation associated with project (i.e. control of drawing packages, bid package preparation, planning and scheduling).
• Develops technical specifications for materials and construction.
• Assists in development of Total Install cost estimates.
• Interacts with discipline leads to ensure compliance with project objectives and contract requirements.
• Evaluates materials and construction bids.
• Manages and leads meetings, including bid presentation and opening meetings, technical reviews, and Client meetings.
• Provides Client presentations to support engineering.
• Provides technical support during construction as required.
• Provide direction and/or mentor other engineers in managing their tasks.
• Exercise judgment and leadership while approaching projects and ensure that the project aligns with long term vision.
• Responsible and accountable for the overall success of the project from start to finish including quality of all deliverables.
• Coordinates the review and checking of engineering deliverables.
Consultant Cisco IP Telephony Engineer for Saudi Aramco project, responsibilities including but not limited to :
o Analyze project requirements and provide required solutions based on Cisco IP telephony
o Provide consultations to meet user requirements based on Cisco IP phones in new building.
o Working closely with SAMPT in IP related networks and requirements, especially those related to Cisco IP Telephony
• Project : Long Haul Communications Project for Corporate Data Center (BI-10-00273)
o Project to enhance/construct manholes; lay down 10 Gbps fiber, and deploying Cisco IP Phones for 250 Users
o Ensured compatibilities between Cisco handset and Call Managers installed from different projects for seamless integration
o Ensured Data IP Network infrastructure installed from different projects are complying with Cisco IP Phones needs and configuration
As in this role responsibilities including :-
o Understand business requirements for customer base and be able to translate them into technical requirements.
o Keep up-to-date on relevant competitive solutions and products.
o Provide specific solution/technology/product consulting, technical and customer support.
o Perform technical presentations for customers, partners and prospects.
o Assist with the development of formal project proposals.
o Actively participate as a specialist on assigned Virtual Team and provides consultative support in their area of specialization to other Systems Engineers, and mentor other junior systems engineers
o Demonstrated knowledge operating experience in the following area's of specialization: VPN's, Security, QoS, Multi-Service (Voice and Video), Campus/MAN, and Wireless.
o Knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
• Projects : Listing some main, but not limited to :
Petrochemicals
o SABIC
Designed upgrading HQ Data Network : Cisco 6509 as backbones
Designed overall Data Security to connect all affiliates to HQ Core Network : Cisco ASA 5500 at each affiliates connected to Juniper in HQ, Cisco CS-MARS in HQ, Cisco Secure Service Client for wireless users
Designed wireless access in HQ : Cisco wireless controller and access points in HQ for 300 users
o SABIC : Saudi Kayyan
o Sipchem
Oils
o Saudi Aramco
Designed indoor wireless access : (as replacement for Aruba) pilot for 350 users : 4400 controller and Aironet 1252
Designed and ran pilot for outdoor wireless (Securing rigs and oil field) : 1410 bridge and Aironet 1510
o Khafji Joint Operations
o Sarafco
Utilities
o Saudi Electric Company
Designed clustered and distributed Cisco Unified Communication UC 7.0 for 3000 users : utilizing current data network (LAN & WAN)
Designed indoor wireless access : at Main office in four regions (total for 2000 users)
o Marafiq
o Maaden
Networks systems, LAN Admin, Backups, systems supports
•Responsible for day to day LAN administrator tasks.
•Providing solutions and maintenance for IT and network.
•A support and key figure for the branches around the gulf.
•Led installation, implementation, and the rollout of the new data base system based on Oracle/Windows 2003 (CIRIS).
•Installing and maintaining HP based servers (ML-370, ML-350, DL-380 and DL-1600).
•Implementing data recovery plans.
•Pix firewall and routers configurations.
•Automating lot of installations tasks (windows clients /software)