عثمان رياض

Major Products: Vehicle tracking system, remote monitoring & management system, IOT solutions
(internet of things), CCTV security system, A/V systems, Access Control System, etc.

Build peers support and strong relationships with system integrators, retailers, consultants
and decision makers.

 Maintaining and managing existing accounts and creating new accounts through all B2B, B2C
and SME sales channels

 Coordinates sales forecasting, planning, and budgeting processes used within the sales
organization. Proactively monitors and strives to maintain high levels of quality, accuracy,
and process consistency·

 Works to ensure all sales objectives are assigned in a timely fashion.

 Proactively identifies opportunities for sales process improvement. Works closely with sales
management to inspect sales process quality and priorities opportunities for improvement.
Assists sales management in understanding process bottlenecks and inconsistencies.
Facilitates an organization of continuous process improvement.

 Implements enabling technologies, including CRM, to field sales teams. Monitors the KPI’s
with required standards for maintaining CRM data. Works closely with sales management to
optimize the effectiveness of the firm’s technology investments.

 Coordinates training delivery to sales, sales management, and sales support personnel

 Directs and supports the consistent implementation of company initiatives.

 Provide training and guidance.

 Support the organization's strategic alliances and partnership.

 Ensure performance goals are met and set.

 Attend and preside over meetings.

 Participate in strategic planning.

 Plan and implement the annual calendar of activities including, special events and the official
administrative acts.

 Help create budgets and track expenditures.

 Create presentations for meetings.

Major Products: integrated ELV system solutions provider

• Maintaining and managing existing accounts and creating new accounts through all B2B, B2C and SME sales channels
• Developing and growing long-term relationship with the system integrators, partners, retailers, distributors and direct customers
• Managing and interpreting customer requirements - meeting with the clients to analyse, understand, anticipate and meet their needs
• Preparing project cost based on the design requirements
• Preparing Technical & Commercial Proposals and submitting to the customer
• Preparing technical presentations for products training and meetings
• Negotiating techno-commercial proposals of tender and contract terms to meet client and company needs
• Adding value to the business through our existing clients by offering after sales support and bundled packages
• Supporting marketing activities by attending trade shows, exhibitions, conferences & other marketing events.
• Providing pre-sales technical assistance & product education
• Liaising with other members of sales team, manufacturers & other technical experts
• Preparing weekly, monthly, quarterly and annual sales reports
• Preparing quarterly & annually sales forecasts

Major Products: ELV systems e.g. Alcad SMATV system, CCTV security system, AV intercom system, Access control system, Structured cabling system etc.

Sales Engineer
• Achieving the assigned sales targets through cold calling, tenders and day to day RFQ’s
• Meeting with Electromechanical contractors, consultants and partners
• Sales, Channel and People Management
• Identify New Business opportunities
• Creating financial and technical submittals for tenders and bids
• Providing support to the technical team during installation, commissioning and after sales support
• Develop strategic alliances and partnerships
• Building multi-level relations with partners.
• Preparing quarterly & annually sales forecasts
• Preparing Technical & Commercial Proposals
• Supervise, coach and motivate the team

Major Products: Sanyo and Toshiba Multimedia Projectors, Sony Videoconferencing system, Sanyo CCTV security system

• Explore market opportunities and identify (corporate) customers. Generate inquiries through cold calls and other prospective means to approach potential customers.
• Discuss requirements with the customers, identify and qualify their needs and propose an integrated solution that meets their requirements effectively and financial constraints.
• Establish and maintain effective business relationships with customers to sustain existing and acquire additional business.
• Coordinate with the operations for the deliveries and pickups, ensure the contracts are signed by the customers and forwarded to the accounts.
• Prepare/ maintain visit/ call reports/log highlighting salient feature and advise the Manager of the same. Report daily/weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance. Recommend plans for improvement and enhancement of the business.
• Submit Daily Sales Report (DSR) to the Sales Manager
• Maintain an up-to-date customer database and contribute towards the development of prospects list.
• Gather customer feedback and market intelligence from external sources in order to feel the pulse of the market trends, stay ahead of the competition and meet customer’s needs.
• Follow up on sales payments with customers when they have been delayed

A project by CBR at the Allama Iqbal International Airport Lahore, Pakistan
• Operation and maintenance of CCTV security system & X-ray baggage scanners
• Ensuring the security systems installed at the airport are working normally
• Supervising and scheduling monthly maintenance of CCTV security system and x - ray baggage scanners
• Ensuring passenger luggage is being monitored through scanners
• Monitoring the scanned luggage in minimum possible time to minimise the hassle for the passengers without compromising the safety and security of the airport.
• Identifying, tagging and reporting illegal and unauthorised items
• Identifying, tagging and reporting taxable items in the passenger’s baggage
• Identifying, tagging and reporting smuggling
• Monitoring Custom officers and ensuring that all identified events are being handled honestly and cleared through proper channel
• Fulfilling assigned day to day tasks in the control room like precise monitoring, capturing and recording ongoing events through CCTV cameras and baggage scanners.
• Organising and Keeping the record of every event through CCTV cameras and baggage scanning machines.
“Won performance bonus in a league of over 15 other System Operators”