Back-End Support Officer
Telenor Pakistan (Pvt) Limited
Total years of experience :9 years, 7 Months
Gathering customers concerns / suggestion and making sure that they are forwarded to relevant department.
Making sure that customers are provided the best resolutions for their concerns and getting their problems solved in the given time frame.
Managing the team in the absence of the Team Leader as the Point Person for the team.
Calls to doctor’s community in U.S.A to introduce our medical equipments and also medical software and convince them to use our product.
Provide Doctors complete updated information regarding the products.
Provide excellent quality of services to build long-term relationship.
Telephonic marketing in which introduction of the business opportunity is given in the business community and provide complete updated information about international stocks, currencies and commodity futures,
Responsible to handle the team of 14 people.
Assigned multiple tasks to the team for credit card sales and monitor them.