Team Lead - System and Network Support Engineer
Soorty Enterprises (Pvt.) Ltd
Total years of experience :6 years, 5 Months
- Management of Active directory & user group policies for smooth working of the company IT services.
- Server management & maintenance including file sharing server.
- Maintaining exchange accounts for user to communicate effectively.
- Active Directory user creation & configuration for easy access to within company resources.
- Managing System Administrator services.
- Data center & Print server management & maintenance.
- Vendor Management and communication for better and flowless external services (Quality, Reliability & Efficiency). - Managing all Passive Network activity.
- Operations support & troubleshooting for IT Equipment / Servers (Remote / onsite).
- Periodic maintenance management of IT related equipment's.
- Documentation (managing hardware inventory, licenses, SLAs, warranty claims, WOs, PRs, POs etc.).
- Logitech Group conferencing & Panasonic Video conferencing configuration, operation & management.
- Configuration Management of IT equipment and Server.
- IT Support Services management.
- Hardware / Software Debugging (Remote / Onsite).
- Inventory and Supply Chain Management of IT Equipment's.
- WIFI Network Management & Monitoring via Zonal Director.
- Office 365 (Cloud) and MS Outlook support.