Chief Officer Quality Assurance & Monitoring
Universal Service Fund, Pakistan
Total years of experience :29 years, 1 Months
1. Provision of voice and data services to remote and underserved areas of Pakistan.
2. Deployment of BTS sites, using transmission backhauls such as microwave, optical fibre and VSAT.
3. Encouraging Service Providers to apply for these remote areas.
4. Deployment of optical fibre networks to support telecommunications in these remote areas.
5. Development of a professional team to carry out technical audits and monitoring of under completion and completed projects in BSS, Broadband and optical fibre.
6. Completed projects worth PKR 22 billion since October 2012.
• RAN rollout of more than 2500 sites in 3 years.
• Access and core transmission implementation including
a. DWDM core transmission in major cities
b. Transmission rings for access backbone.
c. Hybrid rings composed of OF and MW spurs acting as a ring with SNCP
• Implementation of various non-projected strategic plans, such as CME works for transmission and BSS nodes, preparation of colos with incumbent landline operator, IT bandwidth provisioning, sites on COWs (Cell On Wheels) etc.
• PTCL media surrendering of more than 1000 E1s, thereby saving Warid millions of dollars in opex.
• DPLC provisioning for remote areas, where Warid backhaul is not available.
• Ensuring rollout targets are met. For three months on a trot, my team maintained a rollout of 300 plus sites per month which is a national record.
• Team building in three Regions and ensuring their performance as a team to achieve rollout targets.
• Vendor management.
• Preparation and finalization of RFPs for various projects.
• Initiatives and implementation of in-house activities, thereby saving more than 0.5 million USD for Warid in 2 years.
Last position as Senior Manager WLL (North) with following responsibilities:
• Managing NSS and BSS deployment in five geographical regions on 3G CDMA
• Media provisioning on optical fibre (DWDM, SDH, PDH), microwave and DRS media
• Ensuring teamwork and coordination to achieve rollout targets
• Close liaison with vendors (Siemens, Huawei, ZTE)
• Technical evaluation of tender documents
• Interpretation of various contractual laws and clauses
• Holding regular meetings with vendors regarding rollout targets
• Working closely with Optimisation, Planning and Deployment teams for resolution of various WLL issues
• Installation and upkeep of RBS sites for cellular (AMPS)
• Antenna and mini-link installation
• BTS installation and commissioning
• Acceptance testing
• Managing cell site technical issues
• Maintenance and repair of cellular phones
• Interacting with customers regarding their complaints
My thesis "Towards Better Customer Care" was accepted as outstanding.
GPA 4.00 in final two semesters