Muhammad Usman

Assistant Manager IT at binzagr factory for insulation materials ltd.

• Saudi Arabia - Jubail
• June 2008 to September 2018

Administering, Managing & Monitoring IT functions at Jubail & project sites.
•Administration and management of windows 2013/2016 servers & active directory
•Exchange 2013 Administration Center for Mail Users configuration & administration
•Exchange 2013 email logs tracking / troubleshooting.
•File Screening to secure storage resources from unnecessary data
•Kasper Security Control Center Configuration & Administration
•Cyberoam installation, troubleshooting and management
•Cyberoam content filtering and reporting
•Setting up internet connections at remote locations including 3G/4G Broad Band
•Network Scanner configuration & management
•Point to Point routers & access points installation & configuration
•Trouble shooting/ maintaining SSL & PPTP VPN connection.
•Data & System recovery procedures and trouble shooting.
•Maintaining inventory of JF & Sites IT assets.
•Identify & Provides IT Training to end users.
•Provide On-site/remote support to Jubail projects.
•Provide remote support to Yanbu/Rabigh/Shaybah users
•Configure PFSENSE (FIREWALL SW) to secure internet & monitor users at projects.
•Working to upgrade network & servers infrastructure.
•Call monitoring system reporting
•Working on Virtual infrastructure in JF (VMWare & Hyper-V)

Sr. System Administrator

• June 2008 to June 2016

Administrate, Manage, Windows file print sharing server 2012.
•Maintaining, managing, organizing, controlling MS Exchange Server MS outlook 2013.
•Connectivity through WAN between our branches in different cities.
•Configuring & managing SonicWALL CDP * cyberoam firewall, cisco 3com switches, cisco routers, wireless devices
•Internet sharing and connectivity with DSL, Defining Quota, monitoring internet security and controlling usage.
•Managing Antivirus network protections, firewalls and applying updates to network stations.
•Responsible for Backup / Restore of Server, Operating System and Applications and managing the Enterprise Data Center.
•Running Oracle 11g e-business environment.
•Oracle EBS Administration
•End user forms support.
•Deployment of CCTV surveillance systems & control rooms
•Hands on configurations of Cisco switches, Routers, VOIP configurations.
•Maintaining backups, daily, weekly, fortnightly, and monthly.
•Support to extranet connectivity with binzagr main client Saudi Aramco.
•Provide technical assistance to computer system users and Software Quality Assurance testing
•Report bugs to developers.
•Track problems, identify, replicate, troubleshoot and resolve technical problems related to computer software systems.
•Able to work with general guidance from senior support engineers and management.
•Working on an infrastructure of Active directory, network administrates and manages by 2016/2008/2003/2012 server.
•Responsible for installing, diagnosing, repairing, maintaining and upgrading desktops and peripherals in Network environment. This includes responding to service calls remotely or at the sites, troubleshooting and repairing the problem, completing necessary paperwork.
•Vendor management * End user training & support

Network Administrator at Pakistan Industries Development Corp

• October 2007 to May 2008

http://www.tusdec.org.pk

•Network Administration on Linux Debian Server.
•Helpdesk management system and Layer 2 Network troubleshooting.
•Worked on Email Server, file sharing server.
•Installations of dongle base Engineering software, Solidedge, Unigraphics-5, CAD CAM applications.
•VPN connectivity between 4 branches, file and resource sharing.
•Network Infrastructure improvement and troubleshooting

System Support Executive

• January 2000 to September 2007

Worked as a Support Engineer, responsibilities included as Wireless LAN deployment, Time attendance solutions, and deployment barcode system.
•To provide technical support running software in habitt division which consist on three parts
•1st Inventory control system using ORACLE 9i as database and Forms are developed in DEVELOPER 6i.
•2nd Part is Point of Sales in which MS Access as database and Forms are developed in Microsoft Visual Basic.
3rd Part is GL System Which is also in ORACLE
•Platforms include Windows XP, 98, Linux 2.1 AS O/S
•Handling day-to-day operations of the team and Team management
•Co-ordinate with habitt management and Software Company regarding any change or further enhancement in system.
•To resolve any type of user’s queries and management’s reporting issues.
•To solve any type of networking related issues.
•To make sure the connectivity all the outlets servers with central warehouse server through DSL.
•To support existing and continuously growing network.
•Evaluate all the required new hardware and co-ordinate about maintenance and warranty contracts with concerned companies
•Evaluate system input, output and processing controls, backup and recovery plans, and system data physical security
•To accumulating, manipulating, and making comparisons reports of internal physical audit
•To analyze and highlight the out coming problems in auditing

System Administrator

• June 2008 to

Summery

• January 1979 to

Network Administration, System Administration, Monitoring tools, Servers support, Hardware Platforms, IT Management, Configuration Management, Infrastructure Services, Issue Resolution/evaluation, and Network Troubleshooting.
My role is responsible for the Infrastructure & Operations (I&O) function. This includes cloud data center infrastructure (servers, storage, facilities, networking & appliances), data center applications (primarily Windows, VPN, SQL Services etc.), network administration, production server support and maintenance, network engineering and tier 2 and 3 support. The role is positively impact the overall delivery of information technology services as part of the technology/engineering team's mission.

at International Brands Pvt. Ltd

• United States
• to

& Gamble Distribution