Solution Architect
Smartworld (Smart Technology Service DWC)
مجموع سنوات الخبرة :11 years, 8 أشهر
Project: Etisalat Channel Partnership
* Solution Design: Providing detailed designs and drawings, high level transition
plans and budget information for the implementation teams to build out new
customer requirements.
* Technical Evaluation: Manage the customer relationship from a technical
perspective with objective to provide expert knowledge and advice regarding
complex technologies and secure solutions.
* Sales Support: Support regional sales in the achievement of sales targets by
providing technical solutions fulfilling customers’ needs.
* Customer Engagement: Engaging to understand customers’ challenges,
objectives and constraints early in the engagement cycle.
* Information Sharing and Mentoring: Sharing technical and portfolio
positioning knowledge with regional engineering and sales colleagues, with the
objective of enabling superior sales and delivery of engagements.
* Risk: Assessing technical risk for each engagement and working with local and
global team to put together a mitigation plan.
* Leadership and Team Development: Demonstrating thought leadership and
build the Etisalat’s Digital brand as trustworthy industry leader.
* Award: Recognized as the top performing Presales Solutions Architect in
Etisalat Twice (2019 & 2020).
Key Skills:
* MPLS/VPN
* DC/Hybrid Infra
* Networking Solutions
* Etisalat 1 Cloud
* SaaS Solutions
* Microsoft 365
* Microsoft Azure
* Cloud Solutions
* zScaler Security
* Crowd Strike Security
* Cybersecurity
Solutions
* Technical Evaluation
* Disaster Recovery
* Business Continuity
Providing IT Support Services for the cutover/merger of First Abu Dhabi Bank
in Fujairah Branch.
Responsible for handling IT issues in end-user-computing during FAB merger.
Handling 20 users in bank branch with related IT issues and sorting out their
operational IT requirements.
Installation and integration of new software after new system adaption and
training end users on the same.
Looking over the deployment of core banking software, escalating and solving
the IT troubles related to it.
Looked after Microsoft Outlook email client configuration errors and
supported AVAYA Phones in the cubicles.
Optimized workflow in the live banking environment during and after the cutover
days.
Key Skills:
Microsoft Outlook
CISCO Connect
Temenos T24
Avaya Support
SIP Troubleshooting
Email Configuration
Trouble Tickets
L1 Support
Customer Support
Troubleshooting
As IT engineer I provided system setup in data center.
Installed, configured and maintained servers handling our video stream, live
engine, storage system and caching.
Liaise with vendors and other IT personnel for problem resolution.
Actively involved in designing Hybrid Video Solution (HVS) and implementing
VOD, IPTV and OTT Service Network and achieved the final objective of
launching.
Provided architectural leadership in designing a multi-site application hosting
solution with SLA requirements for 100% availability.
Responsible for content management for Huawei’s MuchTV project.
Dealing with contractors and training them on Huawei’s day to day operation
for content publishing.
Using Harmonic encoders to encode video files, creating meta-data content
and publishing using Huawei’s UMS system using XML file fix.
Content selection and programming the MuchTV App according to the client's
specifications and target audience.
Key Skills:
Media Delivery
Content Delivery
Content
Authentication
Censorship
Video Streaming
Over the Top (OTT)
VOD, IPTV, HVS
Data Center Setup
Huawei Cloud
Server, Storage
Video Encoders
CMS Platform
Project: Du GPON FAN Harmonization
* Migration constitutes of shifting existing du customers from traditional packet
front technology to state of the art GPON technology for IPTV, Internet and
Landline services.
* Perform virtual site survey using du software for high raised building up to 40
floors for deployment of GPON FTTT/FTTH.
* Data collection and data validation using SPECS ASR packet front, du Verse and
Netcracker platform.
Key Skills:
* GPON, FTTX
* Data Collection
* Data Validation
* NEC Netcracker
* Migration
Job Status: Permanent
* Design, Implementation and Maintenance of Structured and Wireless LAN.
* Configuration of ADSL internet routers, network printers, plotters etc.
* Installation and configuration of Windows server based networks and
application software.
* Infrastructure backup and anti-virus solutions. Assembling and
troubleshooting of Desktops.
* Handling day to day requirements for IT support.
Key Skills:
* LAN, WAN
* TCP/IP
* Windows 7, 8
* Network Support
Specialization in Data Communication and Information Technology