Product designer
Next Frontier Labs
Total years of experience :4 years, 11 Months
• Revamped web and app flows, reducing customer service queries by 30%.
• Mentored a team of two junior designers, assuming a leadership role.
• Revamp and improve product forms, cutting bounce rates by 40%.
• Conducted heat map testing, reducing bounce rate for primary user flow by 30%.
• Analyzed trends and feedback, boosting customer satisfaction.
Degree of Art and Design and Specialize in Illustration.