Pension analyst
Lifeworks
مجموع سنوات الخبرة :7 years, 1 أشهر
Benchmark international standards for fostering businesses
processes.
Provided consulting advisory expertise and facilitated clients and
simplified procedures for public and private sector.
Provided recommendations on proposed new initiatives to different
stakeholders for smooth alignment with local and federal compliance
and regulations.
Managed new project deliverables as per organization standards;
supported project teams by defining deliverables and frameworks,
including analysis on visualization tools.
Being liaison between employees and benefits providers for any
payroll and benefits inquiries.
Provides timely update to senior manager and onshore counterparts.
Process reporting and training, Queue Allocation &Management,
Update SOPs and other process documents.
Ensuring compliance of all internal policies.
As a Pension associate, I was responsible to handle all the pension
payment processing for the Retired employees of Verizon client.
Assist in general benefits design duties Like document management,
work process improvement task etc, also Work with client and carriers
as directed by manager via email.
Communicate and work with a variety of internal/external sources to
achieve a timely return to work date and prompt resolution of the
case
Research and analysis data and information based on requirements to
ensure quality deliverables.
Resolve payroll discrepancies with a sense of urgency and customer
service.
Process stores payroll setup direct deposit, wire transfer for termed
employees
Process retroactive time adjustment, direct deposits, and tax
withholding changes.
Provide quality and courteous service to employee and other team
members that we work with throughout the company.
Perform payroll operations with minimal errors and maximum
Payroll
Supported efficient handling of complex claims and followed up on
open, denied or suspended claims to complete required line items.
Determined liability, compensability and benefits due on each claim.
Processed medical reimbursement claims daily and expertly handled
as many as 16 files with impeccable quality.
Monitored reports to identify claims issues and worked with
adjusters to resolve problems.
Provided quality customer service to assigned, insured and claimants
throughout claims process to deliver timely service to customers.
Researched and reviewed information to determine validity of
insurance claims and contacted companies and customers about
decisions.
Investigated and analysed requirements to improve timeliness of
reports to customers.
Used skills to establish productive working relationships with car
dealers, loan processors and community business partners.
Experienced Professional with a demonstrated history of working in Management consulting Industry. Skilled in Research, Customer Service, Management, Microsoft Word, and Leadership. Strong professional with a BA - Degree from Dr. Bhim Rao Ambedkar University.