Vaishakh Patel

Extensive experience working with the Healthcare IT ecosystem, managing end-to-end sales, implementation, and execution for hospital software solutions across India.

Successfully contributed to onboarding and managing 400+ hospital clients, ensuring smooth deployment, training, and long-term relationship management

Strong exposure to Hospital Management Systems (HIMS), CRM workflows, and patient data digitization, improving operational efficiency and reducing turnaround time.

Proven ability to bridge the gap between technical development and healthcare operations, ensuring user-friendly solutions aligned with real hospital workflows.

Experience in managing customer lifecycle from lead generation, requirement understanding, demo delivery, onboarding, training, to post-implementation support.

Contributed to building scalable solutions focused on paperless MRD, digital patient records, and workflow automation.

• Extensive experience working with the Healthcare IT ecosystem, managing end-to
end sales, implementation, and execution for hospital software solutions across
India.
• Successfully contributed to onboarding and managing 400+ hospital clients,
ensuring smooth deployment, training, and long-term relationship management.
• Played a key role in promoting and implementing Paperless Hospital Solutions,
enabling healthcare providers to transition from manual documentation to fully
digital IPD workflows.
• Hands-on involvement in live product demonstrations, POCs, and Android-based
application testing, helping hospitals adopt tablet-based paperless systems with
ease.
• Strong exposure to Hospital Management Systems (HIMS), CRM workflows, and
patient data digitization, improving operational efficiency and reducing turnaround
time.
• Proven ability to bridge the gap between technical development and healthcare
operations, ensuring user-friendly solutions aligned with real hospital workflows.
• Experience in managing customer lifecycle from lead generation, requirement
understanding, demo delivery, onboarding, training, to post-implementation
support.
• Contributed to building scalable solutions focused on paperless MRD, digital patient
records, and workflow automation.
• Leveraging 7+ years of core development expertise, adding strong value in product
customization, troubleshooting, and continuous improvement of healthcare
applications.
Value Addition / Impact
• Improved hospital efficiency through paperless transformation initiatives
• Reduced dependency on manual processes and physical files
• Enhanced customer retention through strong relationship management & support
systems
• Delivered practical, field-tested solutions aligned with real hospital challenges.

• Led full ERP development lifecycle for 5+ mid-size clients, covering modules like Inventory,
AMC Management, Quotation, CRM, and HRM
• Conducted requirement analysis with international stakeholders and delivered scalable
ERP/CRM solutions
• Oversaw Agile project teams including developers, designers, QA, and business analysts
• Implemented CRM modules such as Lead Management, Campaigns, Follow-ups, and
Customer Service workflows
• Coordinated sprints, retrospectives, and task reviews to ensure on-time delivery and
quality outcomes.
• Working with Alfaysal Kuwait based stakeholder for Packaging design solution for their
SKUs for 4 Years.

• Worked as ERP Developer & Team Leader.
• Managed client communications and participated in planning ERP modules.
• Developed database design, UI, and business logic in Codeigniter.
• Attended project scope meetings and supported lifecycle stages.
• Modules developed: Inventory, Sales, Purchase, Vendor and CRM.

• Managed large design and development projects for corporate clients.
• Developed front-end and back-end features using PHP, JS, and Bootstrap.
• Collaborated with UI/UX designers to improve usability.
• Conducted QA testing, bug fixing and deployment support.

• Participated in requirement gathering and documentation.
• Supported Project Manager in planning and delivery
• Conducted UAT and ensured project milestone delivery.
• Mentored junior developers and followed coding standards.