Partner
YES Bank
مجموع سنوات الخبرة :8 years, 4 أشهر
TOTAL WORK EXPERIENCE: 1.10 YEARS
Responsible for enhancing customer base through selling “Banking products and thrive to give the customers the best banking experience.
•Taking care of the response time of whole team for resolving complaints/grievances for customer’s satisfaction.
•Customer Interaction: Improving the service and adding new customers in all segments and this way I am working on sharpening my selling skills
ROLES:
•Understanding the buying pattern of consumers in Indian LED market, comprehensive study of consumer durable industry.
•In-depth study of electronics sector & LED TV market of India, inclusive of all major companies like Videocon, Sony, Samsung, LG.
•Conducted Primary Research & Competition study: Met customers, channel partners & competitive stores to study sales operations.
•Suggested how to improve the after sales service, replacement of defective products, increment in the warranty period.
•Organized corporate events at Micromax, people management and coordination with Marketing head of the company
ROLES:
•Understanding insurance industry & general insurance offered by PNB Metlife.
•Creating & maintaining data of customers regarding renewal of policy issues forwarded to senior management. Received appreciation, recommendation.