Valeria d'Adamo, Customer Service

Valeria d'Adamo

Customer Service

Booking.com

Location
Italy
Education
Bachelor's degree, Foreign languages.
Experience
7 years, 11 Months

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Work Experience

Total years of experience :7 years, 11 Months

Customer Service at Booking.com
  • Lithuania
  • My current job since May 2018

Liaison between guests and accommodations: modification
of reservations, travel assistance, handling special requests and complaints. Always
assuring a high level of customer service. Confident communication over the phone and via email. Positive team participation in various projects within the department.

Guest hospitality at A gambe di gatto
  • Italy
  • April 2018 to May 2018

Warm welcome to the customers;supervise and providing
guests with particular services they request. Manage cash and sales transactions in
dining facilities, improving customer satisfaction, answering to inquiries.

Salesperson. at Dress Up
  • Italy
  • November 2016 to June 2017

Salesperson, taking care of the merchandise, cashier,
maintaining a clean workplace, welcoming customers.

Salesperson. at Immagine casa
  • Italy
  • September 2015 to September 2016

Salesperson, taking care of the merchandise, cashier,
maintaining a clean workplace, welcoming customers.

Education

Bachelor's degree, Foreign languages.
  • at University Orientale of Naples.
  • December 2017

Languages

Italian
Native Speaker
Spanish
Intermediate