Valerie Masafi

- Assisted customers with product selection and provided detailed product information to increase sales opportunities.

- Executed upselling and cross-selling strategies to maximize daily revenue.

- Handled POS transactions, cash sales and customer payments accurately and efficiently.

- Conducted inventory checks and stock counting to maintain product availability and minimize discrepancies.

- Supported merchandising activities to maintain attractive product displays and enhance customer experience.

-Participated in promotional campaigns and customer engagement initiatives.

-Managed after-sales follow up to ensure customer satisfaction and repeat business.

-Delivered excellent customer service while maintaining professionalism in a fast-paced environment.

-Greeted and welcomed customers warmly

-Managed calendars, emails, and office documentation efficiently

-Prepared quotations, updated spreadsheets and maintained records using Microsoft office tools

-Provided customer support through calls, emails and walk-in interactions

-Supported administrative and sales operations in a fast-paced office environment