Varghese Mathew

Designation : Logistics Analyst - Lead. Department : Logistics Operations Job Responsibilities:
• Managing various projects for warehouse relocation, supply chain optimization, transportation network design, inventory management, and logistics software implementation. Identify opportunities for process improvements.
• Leading Logistics India Team - Mentoring and coaching of new team members at analyst level & ensuring that they are able to meet the deliverables according to the business requirements.
• Hires employees for the operation, set motivating goals and objectives, and provide formal and informal feedback as needed to develop employees.
• Monitoring data management to keep accurate Rates sheet, contract, pricing and invoicing information.
• Assist in providing daily leadership and hands-on guidance for departmental support staff in the Mumbai office.
• Assign, prioritize and supervise work duties in order to meet schedules and deadlines.
• Develop and implement policies, procedures, and tools to improve warehousing and transportation efficiencies and across the NAP distribution network.

Designation: Logistics Analyst - Lead. Department: Logistics Operations.
Job Responsibilities:
• Transportation and distribution -Work with transportation providers to optimize routes and ensure timely and cost-effective delivery of goods. Oversee the distribution network, ensuring that products reach their destination on time and in good condition. Research and evaluate new North American warehouse and transportation partners, through online research, networking, and calling potential partners.
• Vendor Management - Build and maintain relationships with logistics service providers. Negotiate contracts and terms to ensure favourable pricing and service agreements.
• Process Improvements - Identify areas for process improvement within the logistics function. Implement best practices to enhance efficiency and reduce costs. Develop and implement policies, procedures, and tools to improve warehousing and transportation efficiencies and across the NAP distribution network.
• Managing various projects for warehouse relocation, supply chain optimization, transportation network design, inventory management, order fulfilment and logistics software implementation.
• Hires employees & Leading Logistics India Team - Mentoring and coaching of new team members at analyst. Assign, prioritize and supervise work duties in order to meet schedules and deadlines.
• Reporting - Prepare and analyse logistics reports and financial measures, including key performance indicators (KPIs), to assess and improve overall logistics performance.
• Monitoring data management to keep accurate Rates sheet, contract, pricing, Freight class, pallet and storage related SKU information in SAP master data in SAP. Calculating Specs and invoicing information. Maintaining and updating the Shipping and Warehousing SOP.
• Invoice settlements - Audit monthly freight and warehousing bills
• Adept to work with plant, warehouse, and logistics departments to determine and set up intercompany transfers. Competent to work directly with sales department to determine most cost-effective distribution solution for finished goods transportation to customers.
Achievements:
• Redesigned Invoice Auditing process for Transportation & Warehousing team helped to recover credit notes from the Carrier & Warehouse for $450, 000.
• Amended the order Logic (TMS) to choose the lowest price carrier, savings up to $900, 000.
• Corrected all the Carrier’s & Warehouse pricing logic to populate the correct pricing.
• Awarded several times for the best performance & successfully completing the project timely.
• Created Cubic, quote & shipping specs calculation sheet for the cross functional team to help customers with quotes.
• Successfully negotiated contracts with key vendors through RFP process, achieving an average cost savings of $ 600, 000 and improving contract terms and conditions to mitigate risks.
• Sourced and on boarded new suppliers for Pallets, resulting in savings of $ 711, 000 annually.
• Assisted Reverse Logistics team to streamline the returns process, prioritizing customer experience, analysing returns data, and efficiently managing returned items, increased recovery rates by 45% and reduced processing time by 60%.

• Transportation and distribution - Oversee the distribution network, work with warehouse (3PL & Own) &
transportation providers to optimize routes and ensure timely and cost-effective delivery of goods in good condition.
On boarding new Freight carriers and warehouse. Successfully streamlined delivery processes, reducing transit
times by 10 % and cutting costs by optimizing routes.
• Responsible for Order fulfilment, Truck booking Coordinate driver pick-up and delivery times, Last Mile. Attend
industry events, conferences, and networking activities to build connections and stay updated on industry trends.
• Vendor Management - Build and maintain relationships with logistics service providers. Successfully negotiated
contracts and terms with key vendors through RFP process, achieving an average cost savings of $ 600, 000.
• Sourcing - Sourced and on boarded new suppliers for Pallets, resulting in savings of $ 711, 000 annually.
• Process Improvements - Identify areas for continuous improvement by removing waste or unnecessary steps
within the logistics function to enhance efficiency and reduce costs. Analysing sourcing data to identify trends and
improve processes. Amended the order Logic (TMS) to choose the lowest price carrier, savings up to
$900, 000.Corrected all the Carriers & Warehouse pricing logic to populate the correct pricing.
• Project Management - Managing various projects for warehouse relocation, supply chain optimization,
transportation network design, inventory management, order fulfilment and logistics software implementation.
Assist Supply Chain Operations, support duties as per requirement. Regular PRICING analysis to benchmark
existing carrier & warehouse rate vs the current industry rate, researching and analysing market trends.
• Hiring, mentoring and coaching of new team members at analyst level. Assign, prioritize and supervise work
duties in order to meet schedules and deadlines.
• Reporting - Prepare and analyse logistics reports and financial measures, including key performance
indicators (KPIs), monthly accruals and monthly budgeting to assess and improve overall logistics
performance.
• Record Keeping-Data management to keep accurate up to date- Rates sheet (uploading in System), contract,
pricing, Freight class, invoice data, pallet and storage related SKU information in SAP master data in SAP.
Calculating Pallet Specs. Maintaining and updating the Shipping and Warehousing SOP.
• Invoice settlements - Audit monthly freight and warehousing bills, ensuring and improving the performance,
productivity, and efficiency of the Freight Bill Pay and Audit processes. Redesigned Invoice Auditing process
accomplished to recover credit notes from the Carrier & Warehouse for $400, 000. Created Carrier Invoice
template saving time for the FTs while processing invoices. Created time saving Cubic, quote & shipping specs
calculation sheet for the cross functional team to help customers with quotes.
• Adept to work with plant, warehouse, and internal departments to determine and set up intercompany transfers.
Competent to work directly with sales department to determine most cost-effective distribution solution for
finished goods transportation to customers. Well versed with shipping documents.
• Sales - Identify opportunities to offer additional products or services that meet customer needs (Upsell and cross
sell).

Designation : Senior Executive (SME). Department : External Supply chain Job Responsibilities: Freight Auditor (Transportation Logistics)
• Managed Canadian business & handled a team of 4 quality auditors ensuring 97.90% accuracy
• Oversaw collation and analysis of data, identified opportunities for operational process improvements
• Responsible for gathering and analysing requirements, ensuring achievement of strategic organisational objectives through business process improvement and application project implementations
• Handled all parts of the business involving transport of freight by rail, road, sea, courier & air as SME for Canadian/Domestic (North American) part of the business
• Analysed to reduce transportation cost, resolved queries of executives, conducted negotiations for services to key clients & worked with cross cultural teams
• Invoice coding for payment. Processed and approved accurate freight invoices and adjustments in a timely manner, controlled accounting processes in compliance with Sarbanes-Oxley requirements
• Prepare weekly MIS reports on the past due invoices with issues to our clients. Weekly updates/summary provided on process performance to leadership
• Utilize custom and ad hoc reporting functionality to ensure data is accessible and meaningful to business partners
• Work independently / directly with external carrier partners to ensure accurate approval of freight charges, payment of vendor invoices and issue resolution
• Ensure strong, clear process documentation and controls are in force and strive for continuous improvement of processes and efficiency
• Process performance (via KPIs) reviewed and analysed - Trends called out timely
• Understanding client requirement and providing quick solutions to maximize client satisfaction levels, ensuring speedy resolution of queries & grievances

Designation : Senior Executive (SME). Department: External Supply chain
Job Responsibilities: Freight Auditor (Transportation Logistics)
• Managed Canadian business & handled a team of 4 quality auditors ensuring 97.90% accuracy. Ensure strong, clear process documentation and controls are in force
• Oversaw collation and analysis of data, identified opportunities for operational process improvements, ensuring achievement of strategic organisational objectives through business process improvement and project implementations.
• Handled all parts of the business involving transport of freight by rail, road, sea, courier & air as SME for Canadian/Domestic (North American) part of the business
• Analysed to reduce transportation cost, resolved queries, conducted negotiations for services to key clients & worked with cross-cultural teams.
• Invoice coding for payment. Processed and approve accurate freight invoices and adjustments in a timely manner, controlled accounting processes in compliance with Sarbanes-Oxley requirements. Work independently with external carrier partners to ensure accurate approval of charges.
• Prepare weekly MIS reports on the past due invoices with issues to our clients. Process performance (via KPI’s) reviewed and analysed - Trends called out timely.
• Utilize custom and ad hoc reporting functionality to ensure data is accessible and meaningful to business partners
• Acted as an internal auditor, monitored data management for accurate rates sheet, contract, pricing, and invoicing information
• Provide training, support, the team members and ensuring that they are able to meet the deliverables according to the client requirements.
Achievements:
• Successfully transitioned projects, awarded with GBS ACE Awards as Technical Maverick and Star Performer-Thinking out of the box.
• Successfully led the transition to a cloud-based Transportation Management System (TMS) from SAP R3.
• Attended the Summit for issue resolution with General Mills Purchasing Agents at Minneapolis (USA)
• Identified Key Performance Indicators (KPI) reducing error rates by 89% within the first year of implementation.
• Pioneered setting of guidelines on accessorial charges based on trends reducing time and cost. Creator of charges calculator to ensure accuracy in charges thereby improving efficiency and overall process.
• Successfully transitioned all the reporting activities relating to freight from the onshore team.
• Awarded for reducing A/R aging from an average of $ 1200000 to $55000 for the Canadian business
• Recovered credit notes from the carrier over $ 200, 000 through AR Aging and by simplifying the process.
• Identified Quality criteria for the process and successfully implemented, improving productivity.

• Managed Canadian business & handled a team of 4 quality auditors ensuring 97.90% accuracy. Handled all parts of
the business involving transport of freight by rail, road, sea, courier & air as SME for Canadian/Domestic (North
American) part of the business. On boarding new carriers.
• Ensure strong, clear process documentation and controls are in force. Invoice coding for payment. Processed and
approve accurate freight invoices and adjustments in a timely manner, controlled accounting processes in
compliance with Sarbanes-Oxley requirements. Work independently with external carrier partners to ensure
accurate approval of charges.
• Analysed to reduce transportation cost, resolved queries, identify opportunities for operational process
improvements, ensuring achievement of strategic organisational objectives through business process improvement
and project implementations, conducted negotiations for services to key clients & worked with cross-cultural teams.
Awarded for reducing A/R aging from an average of $ 1200000 to $55000 for the Canadian business.
Recovered credit notes from the carrier over $ 200, 000 through AR Aging and by simplifying the process.
Pioneered setting of guidelines on accessorial charges based on trends reducing time and cost. Creator of charges
calculator to ensure accuracy in charges thereby improving efficiency and overall process.
• Prepare weekly MIS reports on the past due invoices with issues to our clients. Process performance (via KPIs)
reviewed and analysed - Trends called out timely. Report on achievement of targets and identify any actions
required.
• Identified Quality criteria for the process and successfully implemented, improving productivity. Acted as an internal
auditor, monitored data management for accurate rates sheet, contract, pricing, and invoicing information. Identified
Key Performance Indicators (KPI) reducing error rates by 89% within the first year of implementation.
• Provide training, support, to the team members and ensuring that they are able to meet the deliverables according
to the client requirements.
• Successfully transitioned projects, all the reporting activities relating to freight from the onshore team- awarded
with GBS ACE Awards as Technical Maverick and Star Performer-Thinking out of the box.
• Successfully led the transition to a cloud-based Transportation Management System (TMS) from SAP R3.
• Attended the Summit for issue resolution with

Designation : Senior Process Associate. Department : Dow Purchasing & Account Payable. Job Responsibilities :
• Handling the Payment related activities managing the vendor Account for the Dow Chemicals.
• Day to Day activities involve Payment of Freight invoices which are associated with Purchase Order, Shipment, General Material IDs & Finalization of the suspense Account clearing entries.
• Contacting internal as well as external stake holders like Logistics Supply Coordinators for Blocked Payments.
• Contacting vendors in case if there is any discrepancy with vendor Invoice.
• Conversant with SAP R2 Account Payable Module.
• Perform other Vendor related duties as required

Designation: Senior Process Associate. Department : Dow Purchasing & Account Payable.
Job Responsibilities :
• Day to Day activities involve Payment of Freight invoices which are associated with Purchase Order, Shipment, General Material ID’s & Finalization of the suspense Account clearing entries, managing the vendor Account for the Dow Chemicals.
• Coordinating with internal as well as external stake holders Logistics Supply Coordinators, vendors for any discrepancy with billing Invoice.
• Conversant with SAP R2 Account Payable Module.
• Reconciliation of the vendor accounts and passing the rectification entries, other Vendor related duties as required
• Ensure all the exceptions to processes are managed in an effective manner and carried out as per agreed SLA’s, targets, and team objectives.
Achievements:
• Introducing process improvements through checklists and structuring to reduce the missing shipment legs up to 99.80 %.
• Awarded for Successfully cleared the backlog of the previous associate in a span of 25 days

Designation : Executive. Department : Purchase. Job Responsibilities :
• Meet procurement needs for the corporate office. Find reliable sources to supply goods and services.
• Provide maintenance solutions to all existing & upcoming stores.
• Purchase Order generation & placement of orders as & when required. Check supplier operations at point of supply.
• Research the market for optimum supply of goods and services. Contact suppliers to obtain information on price, quality and delivery capabilities for the goods/services required. Coordinate with sales representatives from the various suppliers to compare their products and companies & negotiate on best pricing.

Designation: Executive. Department: Purchase.
Job Responsibilities :
• Meet procurement needs for the corporate office. Find reliable sources to supply goods and services. Negotiate with vendors to receive competitive pricing. Develop and implement procurement strategies to acquire goods and services at the best value.
• Provide maintenance solutions to all existing & upcoming stores. Manage inventory and order materials as needed.
• Purchase Order generation & placement of orders as & when required. Check supplier operations at point of supply.
• Research the market for optimum supply of goods and services. Contact suppliers to obtain information on price, quality and delivery capabilities for the goods/services required. Coordinate with sales representatives from the various suppliers to compare their products and companies & negotiate on best pricing.
Achievements:
• Complimented by the Supervisor for finding new suppliers within a short duration, which are cost effective compare to the current supplier.

• Day to Day activities involve Payment of Freight invoices which are associated with Purchase Order, Shipment,
General Material IDs & Finalization of the suspense Account clearing entries, managing the vendor Account for the
Dow Chemicals.
• Coordinating with internal as well as external stake holders Logistics Supply Coordinators, vendors for any
discrepancy with billing Invoice.
• Conversant with SAP R2 Account Payable Module.
• Reconciliation of the vendor accounts and passing the rectification entries, other Vendor related duties as required
• Ensure all the exceptions to processes are managed in an effective manner and carried out as per agreed SLAs,
targets, and team objectives. Awarded for successfully clearing the backlog of the previous associate in a span
of 25 days.
• Introducing process improvements through checklists and structuring to reduce the missing shipment legs up to
99.80 %.

Designation : Executive. Department : Financial-Operation. Job Responsibilities:
• Managing a Team of 10 people and processing of Pay-outs/Refund in given TAT i.e., Excess-Refund, Misselling, Welcome-Kit, Free look-Refund, Extended Free look.
• Publishing Branch Discrepancy all over India.
• Vendor Management - Outsourced activities are monitored and necessary steps are taken to avoid delays and errors in the form of daily MIS. Achievements:
• Nominated for the best performer award within all the branches in India
• Training and mentoring outsourcing team leading to successfully achieving month end activities without any escalations.
• Co-coordinating / Follow-ups with Branches and internal teams for getting the customers queries and complaints resolved within the turnaround time.
• MIS and Reports - Weekly and Monthly MIS are prepared and maintained.
• Providing all the required information to the manager on time to time basis.
• Multiple appreciation emails from the customers for better customer service
• Entrusted to work and uphold protocol within corporate office among high-level executives

Designation: Executive. Department: Financial-Operation
Job Responsibilities:
• Managing a Team of 10 people and processing of Pay-outs/Refund in given TAT i.e., Excess-Refund, Misselling, Welcome-Kit, Free look-Refund, Extended Free look.
• Publishing Branch Discrepancy all over India.
• Vendor Management - Outsourced activities are monitored and necessary steps are taken to avoid delays and errors in the form of daily MIS.
• Co-coordinating / Follow-ups with Branches and internal teams for getting the customers queries and complaints resolved within the turnaround time.
• MIS and Reports - Weekly and Monthly MIS are prepared and maintained for the leadership team.
Achievements:
• Nominated for the best performer award within all the branches in India for achieving the monthly target successfully & Appreciation emails from the customers for better customer service for their immediate issue resolution.
• Training and mentoring outsourcing team leading to successfully achieving month end activities without any escalations by creating OPL’s for the team. Helping them to work independently curtailing errors.
• Entrusted to work and uphold protocol within corporate office among high-level executives

• Managing a Team of 10 people and processing of Pay-outs/Refund in given TAT i.e., Excess-Refund, Misselling,
Welcome-Kit, Free look-Refund, Extended Free look. Publishing Branch Discrepancy all over India.
• Vendor Management - Outsourced activities are monitored and necessary steps are taken to avoid delays and errors
in the form of daily MIS.
• Co-coordinating / Follow-ups with Branches and internal teams for getting the customers queries and complaints
resolved within the turnaround time.
• MIS and Reports - Weekly and Monthly MIS are prepared and maintained for the leadership team.
• Nominated for the best performer award within all the branches in India for achieving the monthly target
successfully & Appreciation emails from the customers for better customer service for their immediate issue
resolution.
• Training and mentoring outsourcing team leading to successfully achieving month end activities without any
escalations by creating OPLs for the team. Helping them to work independently curtailing errors.
• Entrusted to work and uphold protocol within corporate office among high-level executives

Designation : Senior Process Associate. Department: Finance-Tax. Job Responsibilities:
• Tax Bills are paid using several media methods including Tape Automation & Manual Disbursement.
• Search the tax sales listing by name, address and Parcel number.
• After identifying, add the loan to TDTS.
Achievements:
• Rewarded in Rewards & Recognition for consistent Best Performance, helping the team to always be in green.
• Rewarded for Production & Quality ensuring 98.90 %.
• Rewarded for Team Support & Outstanding Contribution.
• Team Coach - Mentored new employees
• Appointed as a Group leader, where the process involved compiling team productivity and eficiency report
• Successfully Of-shored ( transitioned ) the Tape -EP Process from US to Mumbai, India

• Tax Bills are paid using several media methods including Tape Automation & Manual Disbursement.
• Search the tax sales listing by name, address and Parcel number. After identifying, add the loan to TDTS.
• Team Coach - Mentored new employees
• Appointed as a Group leader, where the process involved compiling team productivity and efficiency report
• Rewarded in Rewards & Recognition for consistent Best Performance, helping the team to always be in green.
• Rewarded for Production & Quality ensuring 98.90 %. Team Support & Outstanding Contribution.
• Off-shored transitioned Tape -EP Process Mumbai, India

• To Contact prepaid customers & sell the post-paid product, rewarded for maximum number of products sold. Identify
opportunities to offer additional products or services that meet customer needs.
• Handles inquiries, resolves issues, and ensures customer satisfaction by providing efficient and personalized
support, while also collecting feedback.