Sr. Recruitment Officer
Sitel
مجموع سنوات الخبرة :5 years, 7 أشهر
Hiring/Sourcing Candidates for various projects, Developing recruiting strategies to ensure job openings are filled in a timely and cost-effective manner. Filling job openings involves using outside recruiting agencies, taking part in job fairs and college career fairs, as well as selecting the best sources to advertise job openings and implementing programs to assist the recruiting process. Oversee recruiting specialists, interviewers and administrative staff within a recruiting department. This involves training employees and setting recruiting goals, as well as implementing guidelines to ensure recruiting strategies align with the organization's policies and goals. Explaining Salary/Incentive Payout, Company Policies and Releasing Offer Letter to New Employees. Sourcing profiles through networking / Internal Data Base / Web /Jobsites/ Head Hunting / Internal & External references successfully coordinated recruitment drives. (Week end Activities and Ascent) Mentoring juniors to understand requirement specifications, source profiles and trained them on advanced Internet search techniques, Handling recruitment agencies (Vendor Management) Manage several Walk-In drives. Sourcing of relevant candidates through job portals, networking, job postings and Employee references Handling first round of HR Interview in order to assess the candidate suitability, Conduct interviews and co-ordination with technical panel Follow up with candidates to ensure acceptance of offers, joining etc. and maintain relationship thereafter. Maintain and update status of all ongoing positions (status of interviews, candidate short listed etc.) Co-ordination with the consultants, Managing the Job sites like Naukri.com, Timesjobs.com, Monster.com etc. Making Strategies & Plans to achieve the positions target & monthly target for the internal projects Responsible for Building up the internal Data Base by placing advertisements in Job sites and keeping track on responses
Hiring/Sourcing 100+ Candidates per month for various projects, Maintain and build Relationship with the Recruitment Panel for various MNC and BPO to ensure maximum business and revenue generation, Developing recruiting strategies to ensure job openings are filled in a timely and cost-effective manner Selecting the best sources to advertise job openings and implementing programs to assist the recruiting process Sourcing profiles through networking / Internal Data Base / Web /Jobsites/ Head Hunting / Internal & External references Mentoring juniors to understand requirement specifications, source profiles and trained them on advanced Internet search techniques Recruited professionals for support groups also like HR, Admin, Finance & BPO Able to handle Recruitment advertisement, Manage several Walk-In drives Sourcing of relevant candidates through job portals, networking, job postings and External references Follow up with candidates to ensure acceptance of offers, joining etc. and maintain relationship thereafter. Maintain and update status of all ongoing positions (status of interviews, candidate short listed etc.) Preparing MIS reports on weekly and monthly basis Handling positions at Entry level / middle and Senior management people Managing the Job sites like Naukri.com, Timesjobs.com, Monster.com etc. Responsible for Building up the internal Data Base by placing advertisements in Job sites and keeping track on responses
Providing End to End Customer Service to Contract holders with 3G UK, Post Pay process is to deal with customers daily queries regarding their mobile phone issues and the network services related issues, Retentions process is to deal with customers contract upgrade and retentions, retain a customer with 3G UK for another 12, 18 and/or 24 months contract, End to end services starting/activating their mobile phones and sim cards to cancellation of their contracts/services, Taking care of customers stated and unstated needs and providing customer better options in a bottle neck situations, Trained for various processes like Retentions, Technical Support & iPhone Customer Service Coach advisors on call taking, customer service and sales skills, Listen calls taken by advisors and give them appropriate feedback that is required to develop and improve their skills in order to conduct more effective, more efficient, and a higher quality of customer interactions and services Take and conduct product and soft skills trainings for weak advisors,
Bachelor of Business Administration April 2011
Higher Secondary Certificate April 2008
(D.E.M.) Diploma in Event Management June 2003