Senior Admin
Ibin Ajayan Trading
مجموع سنوات الخبرة :14 years, 0 أشهر
Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
•Maintain electronic and hard copy filing.
•Prepare and modify documents including correspondence, purchase orders, reports, drafts, memos and emails.
•Schedule and coordinate meetings, appointments and travel arrangements for Managers.
•Maintain office supplies for departments.
•Plan meetings and take detailed minutes.
•Handling Petty Cash.
•Maintain and updating employees database.
•Purchasing.
•Prepare timesheets and overtime calculations for Payroll.
•Submit and reconcile expense reports.
•Handled multifaceted works like updating traffic violations of our Taxi drivers.
•Prepare and monitor invoices. EXPERIENCE EXPERIENCE
Manage high volume of phone calls & provide response to all maintaining high quality of services and performance standards.
•Coordinate with customers and avoid any discontinuation from his or her end.
•Assist customers with all knowledge on product & services and perform required repairs and prepare bill for same.
•Administer all customer complaints and ensure timely resolution within required guidelines.
•Supervise all unresolved complaints for sale.
•Manage, process and correspondence with customers.
•Prepare all new contracts and handle all incoming calls for same.
•Perform all follow up for all outbound calls.
•Supervise all on line chat sales calls for clients.