Test Manager
Cigniti Technologies
Total des années d'expérience :20 years, 4 Mois
o Team Management: Hiring, Team Building, Task Delegations.
o Project Status Reporting through various Reports/dashboards, Root Cause Analysis, Test Completion Report, Metrics, Lesson learnt etc.
o Risk Management, Mitigation & Contingency planning.
o Change Management supporting Global Releases.
o Maintain a healthy work environment which encourages the team members to grow and excel.
o Working on various process improvement initiatives, Innovation and Cost benefits activities
o Successfully manage the testing of Supply Chain, Fulfillment & Compliance programs with minimal defect leakage.
o Test Management Activities: Testing Estimations, Creation of Test Strategy and Test Plan, conducting triage, Coordination and Monitoring of all Testing Deliverables.
o Risk Management, Mitigation & Contingency planning.
o Project Status Reporting through various Reports/dashboards, Root Cause Analysis, Test Completion Report, Metrics, Lesson learnt etc.
o Vendor Integration Management including Onboarding of new vendors.
o Change Management supporting Global Releases.
o Support New Functionality, Enhancements, Upgrades (KEAPs), Tactical Enhancements Programs across regions.
o Team Management: Hiring, Team Building, Task Delegations.
o Leading the Release Level Regression across Cross Segment End User Computing Dell Applications.
o Lead the Dell TradeCompliance Application which handles Export Documentation & RPS Order Screening.
o Ensured a strong Test capability exists and is being appropriately deployed into projects / Programs
o Maintained a current knowledge of testing tools, methodologies and approaches from the wider industry and proactively identify future solutions and approaches appropriate for the organization.
o Lead the team to ensure all test deliverables are met for all SDLC phases.
o Managed the resource allocation based on the team's individual skill-set and requirement scope.
o Worked closely with all stakeholders to understand business requirements and create Traceability Matrix.
o Worked on various process improvement initiatives, Innovation and Cost benefits activities.
o Maintained a healthy work environment which encourages the team members to grow and excel.
o Imparted Process / Test methodology training to cross segment teams.
- SME for Trade Compliance (Order Screening and Compliance Application).
- Made a smooth transition from Operations (Contact center) to Software Quality Assurance analyst.
- Worked on all testing deliverable across all Phases (Envisioning to Deploying).
- Utilizing the previous business knowledge to good use while working within Testing Framework.
- Attained Subject Matter Expertise for the Compliance application (Business know how).
- Achieved Quality on time delivery with excellent feedback from various stake holders.
- Imparted Process / Test methodology training to cross segment teams.
- Work on various process improvement initiates resulting in valuable ROI
- Automation of Test Scripts
o Test Scripts Maintenance
o Development and Maintenance of Process repository.
- Independently handled 2 projects working with various teams and ensuring 100% quality
