Vasim Shaikh

• Project Initiation & Planning:
Launched high-impact digital and process transformation programs in the insurance domain, aligning with product,
claims, fraud, and operations goals. Defined scope, success KPIs, and delivery milestones in collaboration with
CEO/CFO office and business heads—focusing on automation, compliance, and CX improvement. Created sprint
based execution blueprints integrated with IRDAI regulations, InfoSec protocols, and enterprise governance models.
Built risk registers and quality assurance loops tailored for BFSI projects to ensure audit readiness and regulatory
alignment. Championed strategic alignment through steering committees across Compliance, Finance, Technology,
and Claims functions.

Project Initiation & Planning:
• Launched high-impact digital and process transformation programs in the insurance domain,
aligning with product, claims, fraud, and operations goals.
• Defined scope, success KPIs, and delivery milestones in collaboration with CEO/CFO office and
business heads—focusing on automation, compliance, and CX improvement.
• Created sprint-based execution blueprints integrated with IRDAI regulations, InfoSec
protocols, and enterprise governance models.
• Built risk registers and quality assurance loops tailored for BFSI projects to ensure audit
readiness and regulatory alignment.
• Championed strategic alignment through steering committees across Compliance, Finance,
Technology, and Claims functions.
Project Execution:
• Delivered 30+ insurance tech and process automation projects across claims processing, fraud
analytics, underwriting, and customer service—managing ₹13CR budget and 75+ delivery
baselines.
• Orchestrated cross-functional teams including actuaries, developers, BAs, and third-party tech
partners to ensure business-case driven execution.
• Implemented Agile and hybrid SDLC models to manage product launches, digital claims
journeys, and AI-based fraud detection solutions.
• Maintained 100% compliance on SLAs while achieving ₹64.32CR in value realization via CBA
led delivery planning.
• Drove internal buy-in and change management across CXOs, Ops Heads, and Tech through
130+ stakeholder engagements and review cadences.
Monitoring & Controlling:
• Established robust governance frameworks for tracking project health, regulatory risks, and
delivery KPIs.
• Used Excel, and enterprise tools to track burn rate, utilization, and variance across budgets,
sprints, and release cycles.
• Produced actionable insights via performance dashboards to monitor leakage in claims
processes and optimize TAT and cost-per-claim.
• Developed anomaly detection frameworks and early warning indicators using data analytics
for proactive risk control.
• Reported portfolio status to senior management and PMO using audit-compliant, visually
intuitive reports and presentations.
Documentation & Reporting:
• Led creation and governance of all delivery documentation—SOPs, SOWs, BRDs, test plans,
governance decks, and audit logs.
• Created client-facing and leadership-ready dashboards covering claims cost optimization,
fraud prevention outcomes, and NPS/CX metrics.
• Owned cross-LOB financial tracking, resource modelling, and IRR calculations for multiple
insurance transformation programs.
• Ensured documentation compliance with IRDAI standards, internal audit requirements, and
board-level review norms.