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Esam Al Refaee, Lead Site Administrator, Public Relations Officer (PRO) & Gate Pass Coordinator

Esam Al Refaee

Lead Site Administrator, Public Relations Officer (PRO) & Gate Pass Coordinator·Rotary Engineering PTE LTD

Qatar

Bachelor's degree, Computer Science

Work experience

Total years of experience: 9 years, 0 months

Lead Site Administrator, Public Relations Officer (PRO) & Gate Pass Coordinator

October 2023 - Present

Rotary Engineering PTE LTD

Doha, Qatar

October 2023 - Present

•
Government Liaison & Portal Operations: Leverage Metrash2 and ministerial portals to complete regulatory
compliance actions, processing 100+ QID issuances, visa renewals, and corporate registries monthly while managing
legal documentation files. pass
Industrial City (MIC) and Ras Laffan Industrial City (RLIC). Consistently expedite the collection of security gate passes
significantly ahead of standard issue timelines, successfully coordinating rapid vehicle entry clearances and personnel
passes (including Gate 1 protocols) for key project areas like the RLPP Project.
Company industry:
Oil & Gas

Public Relations Officer (PRO)

October 2018 - February 2023

NPGS GROUP (National Project and General Services)

Doha, Qatar

October 2018 - February 2023

Government Portal Management: Acted as primary corporate representative executing public sector transactions
•
directly via the MOI Portal and MOL Portal to verify enterprise compliance.
Workforce Mobilization: Managed the legal lifecycle of employee corporate documentation, successfully processing
new visas, Residency Permit (RP) issuances, renewals, cancellations, and exit permits.
Legal Compliance: Safely navigated local labor laws to resolve corporate registration updates and minor legal or
documentation disputes efficiently.
Company industry:
Administration Support Services
Job role:
Human Resources and Recruitment

IT Support Specialist & Computer Technician

July 2016 - May 2018

Al Manaseer Group

Amman, Jordan

July 2016 - May 2018

Infrastructure Support: Provided comprehensive Tier 1/Tier 2 technical troubleshooting for enterprise hardware
•
platforms, localized systems, and production software.
On-Site Technical Deployment (Jordan University Contract): Deployed network installations, laboratory hardware
assets, and university infrastructure systems under corporate technical services contracts.
Network Management: Maintained switches, routers, access configurations, and diagnostic registries, keeping a
detailed inventory of physical assets and active enterprise software licensing.
Company industry:
Industrial Production
Job role:
Information Technology

Education

Philadelphia University

February 2018

February 2018

Bachelor's degree, Computer Science

Jordan

Amman / Jordan

January 2012

January 2012

High school or equivalent, Administration And Information Systems

Jordan

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
SAP HR
Expert
SAP HR
Expert
SAP
Expert
SAP
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Communication Skills
Expert
Communication Skills
Expert
Microsoft excel
Expert
Microsoft excel
Expert
network administration
Intermediate
network administration
Intermediate
Microsoft word
Expert
Microsoft word
Expert
communication skills
Expert
communication skills
Expert
general maintenance
Expert
general maintenance
Expert
advanced computer skills
Expert
advanced computer skills
Expert
SAP
Expert
SAP
Expert
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
FACILITY REPAIR AND MAINTENANCE
Intermediate
FACILITY REPAIR AND MAINTENANCE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
TANDEM ADVANCED COMMAND LANGUAGE TACL
Intermediate
TANDEM ADVANCED COMMAND LANGUAGE TACL
Intermediate
COMPRESSORS
Intermediate
COMPRESSORS
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
MATERIALS PLANNING
Intermediate
MATERIALS PLANNING
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
WEB ADMINISTRATION
Intermediate
WEB ADMINISTRATION
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
FRICTION LOSS
Intermediate
FRICTION LOSS
Intermediate
MATERIAL HANDLING
Intermediate
MATERIAL HANDLING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Qatari Driving License
Qatari Driving License
Qatari Driving License
High School Certificate in Administration & Information Systems
Valid Qatari Driving License