Jodi Benito

Managed scheduling, correspondence, appointments, and administrative
operations to ensure smooth daily workflows.
Handled the sales of luxury timepieces, including Rolex, Patek Philippe,
Audemars Piguet (AP), Cartier, and other high-end watch brands, delivering
exceptional customer service.
Oversaw luxury watch inventory, cash flow, and accounting records while
maintaining documentation for purchases and sales.
Designed and implemented a custom ERP system to streamline operations
and track all business transactions.
Processed invoices and expenses, ensuring accurate financial records.
Coordinated executive schedules and managed office communications to
improve efficiency.
Maintained organized filing systems and prepared reports to support
management decision-making.
Streamlined office procedures, reducing operational costs by 15%, and
supported project coordination to ensure timely delivery.

Provides support to customers via phone, email, or chat by Resolving
inquiries, processing orders, and ensuring customer satisfaction.

Assists clients with product/service issues, handles complaints
professionally, and maintains positive customer relationships.