venisa venisa buthello, Airhostess

venisa venisa buthello

Airhostess

Indigo

Location
India - Mumbai
Education
High school or equivalent,
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

Airhostess at Indigo
  • India - Mumbai
  • My current job since April 2013

Provide Excellent Customer service.
Ensure the safety of Passengers.

Business Development Manager at Benham an Reeves
  • India - Mumbai
  • January 2012 to April 2013

Responsible for corporate tie ups.
Coordinated contractors, including maintaining a comprehensive list of contractors for interior work.
Responsible for attending to Interiors inquiry.
Introducing the firm to developers to do show flats for their new projects.

Customer Service at JP Morgan Chase
  • India - Mumbai
  • May 2008 to January 2012

Responsible to coach advisors on performance. Monitor calls and give appropriate feedback. Helping advisors with customer satisfaction and customer experience scores on the floor.
Collections on early stage and late stage accounts. Collecting on delinquent balances and negotiating solutions

Sr. Customer Service at 3 global
  • India - Mumbai
  • December 2006 to April 2008

Coordinating with Top Managemnt as a part of investigation and provides resolution to the problem. Trained new employee to handle the process in the department. Received up to 4 appreciation letter from customer along with a Thank You card with 12 appreciation call as well.

Sr.Customer Service at intelenet
  • India - Mumbai
  • May 2005 to November 2006

Cold calling for up selling the Product. 100% data accuracy & Credit Card Security.
Have been the Top Performer for consecutive 7 months. Taking care of the team sales performance.

Customer Service Executive at Jas Call
  • India - Mumbai
  • April 2004 to April 2005

Up selling for home Products, Verification of the applicants forms.

Education

High school or equivalent,
  • at Mumbai University
  • March 2009

➢ T.Y.BCOM from Mumbai University - March 2009.

Bachelor's degree, Bcom
  • at Mumbai University
  • March 2009
High school or equivalent, Education Society
  • at Cosmo
  • March 2004

➢ HSC from Cosmopolitan's Education Society -March 2004.

High school or equivalent,
  • at St Anthony's High School
  • March 2002

➢ SSC from St. Anthony's High School - March 2002.

Specialties & Skills

Society
Education
Customer Service
Collections
BUSINESS DEVELOPMENT
CLIENTS
COACHING
COLD CALLING
COLLECTIONS
CREDIT CARD
CUSTOMER SERVICE
CUSTOMER SUPPORT
Customer Service

Languages

Hindi
Expert
Marathi
Expert
English
Expert