Total Years of Experience: 2 Years, 6 Months
July 2014
To February 2015
Desktop Support
at Multi Technology Solutions
Location :
Kuwait - Al Kuwait
Supported Windows-7 and Windows -8 desktop operating systems.
PC hardware and software including printer installations.
Solved PC operating system, network, email, application software and LAN connectivity problems.
Solved PC, laptop and computer problems by troubleshooting hardware, software, and configuration problems
Maintain the backup of Kuwait university stores data.
Resolved computer problems in person and remotely. Supported 500+ employees across multiple domains and remote locations.
PC hardware and software including printer installations.
Solved PC operating system, network, email, application software and LAN connectivity problems.
Solved PC, laptop and computer problems by troubleshooting hardware, software, and configuration problems
Maintain the backup of Kuwait university stores data.
Resolved computer problems in person and remotely. Supported 500+ employees across multiple domains and remote locations.
September 2012
To June 2014
IT/Desktop Support Engineer
at Haptic Technolgies Pvt Ltd
Location :
India - Hyderabad
Supported Windows XP-Vista-7-8 desktop workstation operating systems.
Maintained all server hardware, software, patches and updates.
Resolved computer problems in person, via telephone, and remotely.
Provided assistance to end users related to use of PC hardware and software including printing installations
Administered Active Directory and file and folder
Maintained all server network devices including firewalls, switches, routers, and access
Points.
Assembling and dissembling oh hardware components, Installing of hardware drivers..
Assigning IP address, Sub netting of IP address
Installation and configuration windows 2003 server. Creating and managing users accounts and groups in windows 2003
Maintained all server hardware, software, patches and updates.
Resolved computer problems in person, via telephone, and remotely.
Provided assistance to end users related to use of PC hardware and software including printing installations
Administered Active Directory and file and folder
Maintained all server network devices including firewalls, switches, routers, and access
Points.
Assembling and dissembling oh hardware components, Installing of hardware drivers..
Assigning IP address, Sub netting of IP address
Installation and configuration windows 2003 server. Creating and managing users accounts and groups in windows 2003
Share on Facebook
Share on Twitter
Share Via Email