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Venkatesh chollangi, Desktop Support

Venkatesh chollangi

Desktop Support

Multi Technology Solutions

Location
India - Hyderabad
Education
Bachelor's degree, IT
Experience
2 years, 6 Months

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Work Experience

Total years of experience :2 years, 6 Months

Desktop Support at Multi Technology Solutions
  • Kuwait - Al Kuwait
  • July 2014 to February 2015

 Supported Windows-7 and Windows -8 desktop operating systems.
 PC hardware and software including printer installations.
 Solved PC operating system, network, email, application software and LAN connectivity problems.
 Solved PC, laptop and computer problems by troubleshooting hardware, software, and configuration problems
 Maintain the backup of Kuwait university stores data.
 Resolved computer problems in person and remotely. Supported 500+ employees across multiple domains and remote locations.

IT/Desktop Support Engineer at Haptic Technolgies Pvt Ltd
  • India - Hyderabad
  • September 2012 to June 2014

 Supported Windows XP-Vista-7-8 desktop workstation operating systems.
 Maintained all server hardware, software, patches and updates.
 Resolved computer problems in person, via telephone, and remotely.
 Provided assistance to end users related to use of PC hardware and software including printing installations
 Administered Active Directory and file and folder
 Maintained all server network devices including firewalls, switches, routers, and access
Points.
 Assembling and dissembling oh hardware components, Installing of hardware drivers..
 Assigning IP address, Sub netting of IP address
 Installation and configuration windows 2003 server. Creating and managing users accounts and groups in windows 2003

Education

Bachelor's degree, IT
  • at JNTUK
  • April 2012

Bachelor Of Technology IT(Information Technology)

Specialties & Skills

Customer Service
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Sales
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Remote Access
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Desktop Support
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 Supported Windows XP-Vista-7-8 desktop and OS X workstation operating systems.  Maintained all se
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Currently learning to speak Arabic.Fluent speaker of English.
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Currently learning to speak Arabic.
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Languages

English
Expert
Hindi
Expert
Gujarati
Intermediate
Telugu
Expert

Training and Certifications

MICROSOFT CERTIFICATION PROFESSIONAL(MCP) (Certificate)
Date Attended:
December 2014
NETWORK +(N+) (Certificate)
Date Attended:
December 2014
CCNA,MCITP,EXCHANGE SEREVER (Training)
Training Institute:
ZOOM TECHNOLOGIES
Date Attended:
November 2013

Hobbies

  • Willingness to learn new things,watching news, listening music.
    • Runners up in cricket and kabuuddi competitions held at intra-school level. • I got a first prize in SHORT FILMS . • Participated and qualified in SEMINAR our college.