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Venkat Talluri, Independent Business Consultant / Operations & Strategic Leadership

Venkat Talluri

Independent Business Consultant / Operations & Strategic Leadership·Independent Business Consultancy

India

Bachelor's degree, Administration And Law

Work experience

Total years of experience: 22 years, 1 months

Independent Business Consultant / Operations & Strategic Leadership

February 2023 - Present

Independent Business Consultancy

Hyderabad, India

February 2023 - Present

Managing family business.

Work on projects for big consulting companies on the assignments of Operational and strategic importance for their clients.

Company industry:
Business Consultancy Services
Job role:
Consulting

Vice President (APAC) & Asia-Pacific Regional Business Operations & Strategy Leader

July 2022 - January 2023

Workfusion India Pvt. Ltd.

Hyderabad, India

I found this job using Bayt.com

July 2022 - January 2023

Responsible for leading entire Asia Pacific Operation and P&L, managing Delivery Engineering, Core Product, Product Engineering, Infrastructure Deployment & Support using technology stack of Open Source, AI, ML, Java, Python, AWS, GCP & Azure, Ansible and leading Customer Success teams
PoC of Workfusion in APAC region for Channels, Alliances & Partnerships with large SIs like Infosys, Tech Mahindra, Mindtree, ePAM, Virtusa to name few assuming responsibility to play support role to deal team for winning new logos in APAC
Managing overall operations, budgets, hiring, policies, frameworks & roadmap. Preparing plans for migration of customers to cloud from on-prem
Directly responsible for customers in Asia Pacific region, customers line Axis Bank, Chubb Insurance, Westpac Bank & also BMO, Polaris, Deutsche Bank etc.
Responsible for Vendors like Infosys, Mindtree, Virtusa for staff augmentation
Planning & implementing long-term & short-term strategies on IT Governance including Asset Management, Business Continuity and Risk & Compliance (GRC) leading Security Operations as APAC Regional Leader
Working with leaderships teams of customers, vendors & partners setting up trainings & boot camps on products, enhancements & customizations

Company industry:
Software Development
Job role:
Information Technology

Service Integration Leader / Global Service Delivery Leader (BU / Tower Operations Head)

April 2016 - July 2022

Kyndryl (earlier IBM Services)

Hyderabad, India

April 2016 - July 2022

Kyndryl (earlier IBM Services)

Spearheading as IaaS / PaaS leader managing Virtual Hosting, Managed Services & Shared Services Tower Leader in India, US, Malaysia, Singapore, Poland, Slovakia & Costa Rica involved in interacting with Manager’s teams, client technical teams for rendering production support
Assuring seamless operations at the NOC through multi-tier Server Management teams & Network Engineers using IP Telephony VoIP
Liaising with teams across H&AS, virtualization & cloud teams in the solution centre; assessing employee PULSE reports introducing different employee engagement ways. Taken over Multi Cloud Managed Services leader role
Planning & implementing long-term & short-term strategies on IT Governance including Asset Management, Business Continuity Plans & Risk Management leading operations as Country Manager.
Working on transition & transformation management pertaining to Mergers & Acquisitions; working on Customer Engagement & Executive PoC for escalations
Following up with Practice, Program & Services Delivery Management in managing process & compliance, audits and quality
Acting as focal point for Agile Team; managing agile resources for organization
Effectively managing migration team to cloud leading SoftLayer team.
Took part in sales calls / meets for acquiring new customers and expansion of existing customer base across the target market segment
Organizing training sessions for team members based on identified training needs and other related factors


Spearheading as IaaS / PaaS leader managing Virtual Hosting, Managed Services & Shared Services Tower Leader in India, US, Malaysia, Singapore, Poland, Slovakia & Costa Rica involved in interacting with Manager’s teams, client technical teams for rendering production support
Assuring seamless operations at the NOC through multi-tier Server Management teams & Network Engineers using IP Telephony VoIP
Liaising with teams across H&AS, virtualization & cloud teams in the solution centre, assessing employee PULSE reports introducing different employee engagement ways. Taken over Multi Cloud Managed Services leader role
Planning & implementing long-term & short-term strategies on IT Governance including Asset Management, Business Continuity Plans & Risk Management leading operations as Country Manager.
Working on transition & transformation management pertaining to Mergers & Acquisitions, working on Customer Engagement & Executive PoC for escalations
Following up with Practice, Program & Services Delivery Management in managing process & compliance, audits and quality
Acting as focal point for Agile Team managing agile resources for organization
Effectively managing migration team to cloud leading SoftLayer team.
Took part in sales calls / meets for acquiring new customers and expansion of existing customer base across the target market segment
Organizing training sessions for team members based on identified training needs and other related factors

Company industry:
IT Services
Job role:
Management

Associate Director IT / Regional Director IT Operations (AP & EMEA)

January 2010 - March 2016

AT&T

Hyderabad, India

January 2010 - March 2016

Fore fronted operations of eCommerce & managed / shared Support Services operations India & Asia Pacific consisting of a portfolio of 150+ customers
Leading offshore operations as Country Manager
Led operations & managed teams in rendering services to eCommerce B2B & B2C customers, retail customers like Marks & Spencer, Target Corp, Kohls, Bed Bath & Beyond & TJ Maxx and logos like Hyatt, Lufthansa, VWR Europe, Michelin, Kohler, Wood Mackenzie, Bank of America, Barclays Global, VWR, Darden, Medtronic, Heineken, Toshiba, Intellispend, Fragomen Del Ray, Thomson Reuters, Marriot, American Airlines, Pegasystems and so on
Monitored Commerce 2 Go & Total Commerce Customers outsourced to AT&T Partners HCL, IBM; analyzing the metrics representing practice as Service Delivery Head. Managed Professional Services teams as Interim Leader.
Steered in implementing various process improvement initiatives by defining & redefining SLOs & SLAs and OLAs internally; identified KRAs & KPIs and defined new process & improvement by taking initiatives weekly & every fortnight based on requirements.
Assured compliance to SOX, PCI and conducted IDC audits; redefined process by adopting few agile practices & by taking Six Sigma approach
Engaged in maintaining customer deliveries in coordination with support managers, architects / lead resources
Generated Revenues Vs Costs reports segregating man hours invested internally & cross-functionally.
Led Change & Engineering Team supporting 300+ customers of different technologies like Oracle Applications, eCommerce, PeopleSoft, SAP, Ariba & JD Edwards
Administered day-to-day operations of Change Manage Team and Application & Server Management Engineering Teams, Customer Engagement & Program Managers
Represented COE by generating reports & metrics

Company industry:
Telecommunications
Job role:
Management

Service Delivery Manager

June 2005 - December 2009

USi Internetworking Pvt. Ltd.

Hyderabad, India

June 2005 - December 2009

Managing & Leading Project & Delivery Teams working on infrastructure & application deliveries of various customers of Oracle Applications, Peoplesoft, Ariba which includes, Motorola, Dresser Rand, Kollmorgen, Best Westin, 5 Star, Teletech, Danaher, Ariba ISV, Barclays Global, Doosan, Tecumseh, Hyatt, Frontier Airlines etc.
Defined and implemented scope and managed Project with respect to infrastructure, network design, server building, application installation, GSPA testing till go-live
Developed and implemented transition guides from go-live phase for application support and customer network design document, infrastructure, hardware guides etc
Set up partner & vendor network to support outsourced customer applications

Company industry:
IT Services
Job role:
Information Technology

Program Project Manager / Lead Specialist

June 2004 - June 2005

Tata Consultancy Services - Other Locations

Hyderabad, India

June 2004 - June 2005

Managed & Worked on Oracle ERP implementation projects like Motorola CGISS (Motorola implementation roll outs) & MGT (Mattel Global Transformation (Mattel Inc. - American Girl).

Company industry:
Software Development
Job role:
Information Technology

Education

Osmania University

July 2021

July 2021

Bachelor's degree, Administration And Law

India

Indian Institute Of Management Calcutta

December 2018

December 2018

Diploma, Management And Strategy

India

University Of Madras

November 1996

November 1996

Master's degree, Administration And Finance

India

Osmania University

April 1994

April 1994

Bachelor's degree, Commerce And Applied Economics

India

Florentia Informatics

April 1994

April 1994

Diploma, Information Technology

India

Skills

Customer Relationship Management

Expert

IT Strategy

Expert

Customer Care

Expert

Leadership

Expert

Customer Engagement

Expert

IT Infrastructure Management

Expert

Leadership & People Engagement

Expert

Service Delivery Management

Expert

Leadership

Expert

Project Management

Expert

Banking

Expert

Sales

Intermediate

Science

Intermediate

Administration

Expert

Management

Expert

Business Development

Intermediate

Marketing

Intermediate

Customer Service

Expert

Business Analysis

Intermediate

Oracle

Intermediate

SAP

Intermediate

ERP

Intermediate

Operations Management

Expert

IT Project Management

Intermediate

Negotiation

Intermediate

IT Management

Expert

Operation

Expert

Order

Expert

Procurement

Expert

Problem Solving

Expert

Supply Chain Management

Intermediate

Planning

Expert

Logistics

Intermediate

Materials

Intermediate

IT Operations

Expert

Service Desk

Expert

Cloud Computing

Intermediate

Service Delivery

Expert

Incident Management

Expert

ITIL

Expert

IT Service Management

Expert

Technology Management

Expert

Process Improvements, Enhancements and Engineering

Expert

People Management

Expert

Regional and Country Leadership

Expert

Customer Engagement, Relations and Management

Expert

Analysis & Investigation

Expert

Global Leadership

Expert

Profit & Loss Responsibility

Expert

Communication & Public Relations

Expert

operations

Expert

Team Management

Expert

Languages

English

Expert

Hindi

Expert

Telugu

Native Speaker

Punjabi

Expert

Tamil

Beginner

Urdu

Beginner

Memberships

ISACA

Member

August 2022

BSI

Member

September 2020

Training and Certifications

Certifications
Lead Auditor - ISO 27001:2013 certified IRQA & CQI
ITIL Cloud
ITSM
ITIL Foundation

Hobbies and interests

Quiz
Writing Articles
Sports
Singing