Tableau 9.0 Developer
Bitech Middle East LLC
Total years of experience :13 years, 10 Months
Created Rich dashboards using Tableau Dashboard and prepared user stories to create compelling dashboards to deliver actionable insights.
Responsible for interaction with business stake holders, gathering requirements and managing the delivery.
Connected Tableau server to publish dashboard to a central location for portal integration.
Connected Tableau server with share-point portal and setup auto refresh feature.
Created visualization for logistics calculation and department spend analysis.
Generate KPI for customer satisfaction survey results and disease management.
Maintained Test log and Wrote test Evaluation, Summary Reports.
Extensively involved in doing user acceptance testing (UAT).
Generated Test Cases for each specification in Requirement Specification Document corresponding to each module.
Generated the test plan specifying an overview of testing approach, testing strategy, roles, responsibilities and its scope.
Created Test Scripts, Test hierarchy to represent the features and functionality that need to be test in the application.
Analyzed user and business requirements attended periodic meetings for changes in the application requirements and documents.
Performed Parallel Testing or Production Testing, which ensures that the new system will perform correctly in a production environment and interface correctly with other production systems
Emirates AAO support is the direct support for the Emirates airlines and airport operations.
KiS (Knowledge Based Inflight Service) improves customer recognition and enhances customer personalization on-board. It provides comprehensive and updated customer profile data to on-board cabin management. KIS aims to influence and enhance customer service delivery and service recovery to identified high valued customers.
CAT360 is a website designed and developed to provide a single stop solution to perform the catering business in EK with multiple caterers that spread over all parts of the world. This robust solution is being used by EK Staff (Menu Developers, Regional Catering managers, Quality
One aspect of Synchronization is the Optum 360 Opportunity Alert System. The alert system is backed by a coordinated data analytics engine. Once it is fully realized, it will provide targeted, real-time insight into a member’s care and provide alerts for opportunities, like condition management, pharmacist medication consults, wellness programs and behavioral services.
The Opportunity Alert System leverages multiple databases, including pharmacy and medical benefits claims data, to concentrate the expertise of pharmacists, nurses and customer service representatives. The advantages for a member like Amy, shown below, are immediate and practical. For example, now we can know who isn’t refilling their prescriptions, or who might need extra help from a nurse or other medical professional.
Responsibilities:
•Working as a senior resource in the team.
•Keeping end to end track of ongoing Enhancement, production support requests and their deliveries.
•Involved in writing the Shell scripts to automate the manual work.
•Responsible for Summit batch process that run on daily/weekly basis.
•Involved in doing Impact Analysis, preparing Technical Specifications and Test Cases.
•Involved in Developing and unit testing of codes and enhancing the current application.
•Involved in the Automation of the Daily manual reports and files.
•Frequently participate during production releases.
•Frequently investigated codes during job failures, handling user issues and providing quick resolution.
•Communicate with business regarding impact of issues and estimated time until such issues are fixed.
•Provide updates on long-running issues (if any) at least once every two hours.
•Handing over the outstanding issues to the onsite team at the end of the day.
•Every week updating the status for open and closed issues (For any clarification).
•Provides on call support on weekends.
Understand Requirement, Analyzing Systems and Source Databases.
Designed, developed and implemented Tableau Business Intelligence reports.
Create basic calculations including string manipulation, basic arithmetic calculations, custom aggregations and ratios, date math, logic statements and quick table calculations.
Representing data using the Cross Tabs, Scatter Plots, Geographic Maps, Pie Charts and Bar Charts, Heat Maps, Tree Maps.
Use groups, bins, hierarchies, sorts, sets and filters to create focused and effective visualizations.
Use Trend Lines, Reference Lines and statistical techniques to describe the data.
Use Measure name and Measure Value fields to create visualizations with multiple measures and dimensions.
Build advanced chart types and visualizations such as Bar in Bar Charts, Bullet Graphs, Box and Whisper Plots, Spark lines.
Make visualizations perform as well as possible by using the Data Engine, extracts and using connection methods correctly.
Responsible for dashboard design, layout, look and feel and development.
Use parameters and input controls to give users control over certain values.
Handle changes in the data source such as field addition, deletion or name changes.
The objective of the project is to provide service as service provider for the claim processing and claim handling for the carrier and the account. The TPA (
Extracted the tables/data from oracle database and generated reports by using Pentaho BI.
Extracted the data from non-database sources (XLS, and Text file) and generated reports.
Developed different types of visualizations reports like bar charts - Bullet graphs Box and whisker plots.
Generated reports with Trend lines.
Used filters, quick filters, sets, parameters and calculated.
Developed the complex reports using data blending
Developed the Reference lines in reports by using Parameters
Creating basic calculations including string manipulation, basic arithmetic calculations, custom aggregations and ratios.
Implemented Grand Totals, Sub-totals, and Changing Aggregation for Customizing the Data
Created Hierarchies, sets, combined sets and groups.
Involved in creating dashboards using Pentaho BI.
Resolving the tickets based on SLA.
•Involved in deployments, Forwarding to L3 team if fix is required.
•Interacting with onsite clients.
•Handling the issues related to installation, update, configuration, operations or performance.
•Customizing the tasks according to customers’ requirement using Shell scripting.
•Updating the customer’s progress.
•Analysis and troubleshooting of issues in Production environment and resolve the issues.
•Involved in the Daily maintenance of product that involved monitoring the daily run of the scripts as well as troubleshooting in the event of any errors in the entire process.
Master of Computer Application
Computer Science