it technical support engineer
Agricultural Food Products Co
Total des années d'expérience :10 years, 9 Mois
Providing Technical support to users .
Installing and trouble shooting user PC and printers.
Creating and managing users in Active directory and exchange sever.
Install and configuring Outlook for user's .
Installing and maintaining Access points and routers .
Scheduling backup's in Veam backup as per TL.
• Working as system Engineer.
• Installing windows (2007 & 2008& 2010).
• Upgrading RAM as per client requirement.
• Assembling and installing Lenovo and HP servers.
• Configuring and managing cyberoam & Sonic wall and fortinet fire walls.
• Configuring and managing NAS storage.
• Scheduling backup as per client requirement.
• Troubleshooting the Network problems in LAN and WAN. Troubleshooting Network and Systems hardware problems.
• Configuring, managing, and Troubleshooting CISCO Switches.
• Configuring, Managing and Troubleshooting Routers.
• Configuring and troubleshooting various printers.
• Updating Anti-virus frequently in Servers and Desktops. (e set, Kaspersky, Quick heal, Symantec end point protection) .
• Installing/Configuring/ Maintaining IIS (5.0, 6.0, and 7.0) for FTP Server, Web Server, and File server.
• Configure and troubleshooting Outlook (2007 & 2010&2013).
• Managing Active directory and domain services as per client requirement.
Managing system administration, networking and hardware management & maintenance in the
organization.
* Monitoring live traffic in VOIP switches, Minting QOS for clients & Changing routing for clients
based on LCR.
* Creating client and vendor accounts in switches.
Creating user in domain and assign permission levels to them.
* Taking backup from the servers and minting servers & SQL server 2008 from the machines.
* Maintaining Zebra card printers
Education Details: Year Degree University Aggregate 75% 2013
Completed intermediate with aggregate of 65%. with major subjects maths, physics and chemistry