venkatesan Chinraj

RESPONSIBILITIES:
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the eficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide profess.

• Monitoring inventory levels and replenishing stock as needed.
• Developing and implementing inventory control systems and practices.
• Liaising and negotiating with vendors and suppliers to ensure the quality of stock purchases.
• Coordinating the logistics of purchase orders, stock transfers, deliveries, tagging, and processing.
• Forecasting supply and demand requirements to ensure stock availability.
• Tracking inbound and outbound orders to prevent overstocking and out-of stock (OOS).
• Analyzing and reviewing supply chain data to identify and resolve issues.
• Performing regular stock checks and reporting any issues to the supervisor.
• Maintaining and updating records of purchase orders, pricing reports, and inventory records.
Position: Warehousemen From: November 2015 to June 2020
Company: Agility Logistic Location: Kuwait
RESPONSIBILITIES: