Operations Manager
Genpact
مجموع سنوات الخبرة :17 years, 11 أشهر
• Managing Internal & external SLA, KPI, SOX, day to day operations, presiding communication cell with different stake holders
• Analysis on the financial trade setups for different countries ensuring the supplier to process their invoices right first time on time.
• Clearing the unidentified/open item from client prospective
• Working for upstream process of supply chain Accounting which includes creating financial and non-financial setups.
• Providing trainings about the new process updates and providing the feedbacks on time to time basis there by ensuring process is smoothly.
• Coordinating with different teams to get quick resolutions on the queries related to the process.
• Conducting the team huddle daily to the entire team by ensuring that the issues are addressed, and process knowledge is shared within the team.
• Route cause analysis on the errors which have encountered and handling escalation queries.
• Identifying the training needs to the team.
• Conducting the white board sessions.
• Coordinating with training team to publish the amended and updated SOP’s on time.
• Managing queries from other teams for different trade setups of the suppliers
Verification and payments of all vendor bills for various regional expenses
Uploading Excel file into SAP
Invoice matching with SAP Accruals
Investigation
Send remittance advice to suppliers
Make a payment run in SAP
KPI reports
Work related to Accounts Receivable and Accounts Payable and reconciling the same.
Management of Bank Accounts and Funds Utilization.
Preparation of Financial Reports.
Preparation of Bank Reconciliation Statement
Monthly/quarterly closure of accounts and consolidation
Maintenance of General Ledger Accounting.
Handling of Petty Cash Transaction.
Preparation of Trial Balance and Balance Sheet.
Maintaining all the receipts, payments, and outstandings