Venus Rajkumari

Monitored the clubs technical infrastructure, proactively
troubleshooting IT-related issues (hardware, software, network) before
escalating to external service providers.
Conducted onboarding and training by developing SOPs, service
checklists, and managed system setups to ensure smooth operations.
Acted as the first point of contact for escalated customer issues,
resolving concerns promptly and ensuring high member satisfaction
through effective problem-solving.
Supervised daily operations across different departments (spa, valet,
housekeeping, salon), coordinating between dynamic teams to ensure
seamless service delivery.

Implemented operational processes and service standards that contributed to the

Answering patients questions and maintaining the reception.
Greet patients, collect their information, answer any questions,
schedule appointments, and verify insurance information.
Organized and efficiently oversee and execute everyday administrative
tasks to ensure that the medical office runs smoothly and successfully.

Answering patients questions and maintaining the reception
Greet patients, collect their information, answer any questions, schedule appointments, and verify
insurance information.
Organized and efficiently oversee and execute everyday administrative tasks to ensure that the
medical office runs smoothly and successfully
Coordinated with doctors, nurses, and laboratory staff to ensure smooth patient flow.
Supported daily office operations to ensure efficient and uninterrupted service delivery.