vergıne khalatıan

• Founded and managed a B2B consulting company, providing business strategies
and solutions.
• Developed client relationships, negotiated contracts, and managed projects.
• Monitored company performance and provided strategic recommendations.

Managed daily office operations within an insurance company

Coordinated administrative activities and supported management

Handled emails, phone calls, and client correspondence in English

Organized and maintained insurance files, policies, and records

Scheduled meetings, client appointments, and staff activities

Supervised office staff and ensured smooth workflow

Prepared basic reports, documents, and data entry

Coordinated with insurance agents, brokers, and clients

Managed office supplies, vendors, and general administration

Ensured confidentiality of client and company information

• Coordinated office operations, schedules, and administrative workflow.
• Supervised administrative staff and managed documentation for insurance
services.
•
Assisted in client communication and reporting.

• Managed daily operations, including staff supervision, scheduling, and workflow.
• Resolved customer complaints and improved overall guest satisfaction.

• Supervised cabin crew, ensuring safety and high-quality passenger service.
• Conducted pre-flight briefings and safety checks.
• Delivered exceptional customer service and resolved passenger issues
professionally.

Supervised and led cabin crew to ensure high-quality in-flight service

Ensured passenger safety and compliance with airline regulations

Coordinated cabin operations during flights and pre-flight preparations

Trained and mentored new cabin crew members

Managed communication between flight crew and cabin staff

Resolved passenger concerns and complaints professionally

Ensured strict adherence to safety protocols and emergency procedures

Conducted performance evaluations and monitored staff efficiency

Maintained accurate records and reports related to flight operations