Customer Service Assistant
G4s - United Arab Emirates
Total des années d'expérience :3 years, 8 Mois
Ensures excellent service standards and maintain high customer satisfaction by providing the ff:
- correct check-in airline information
- correct specific areas of the whole Airport
- guiding the passengers to their designated counters
- preload and offload of luggages in the security scanners
- providing good service to the whole airport operation especially APM
(Automated People Mover) or train
- managing queues
Filed important papers/documents/forms.
Prepared Motorcar/Fire/Bond CARI/Group PA/CGL/Marine proposals and other related letter correspondents
Issued Motorcar/Fire/Bond/CARI/Group PA/CGL/Marine Policy Prepared Monthly Production Reports and Inventories
Prepared deposit slips for daily collections
Prepared Daily Collection Reports
Encoded using Microsoft office: Word/Excel/PowerPoint.
Assisted and entertained clients for inquiries.
