Acting Asst.Manager
Atlantis the palm
Total des années d'expérience :15 years, 8 Mois
• Conduct a Training for Team Member
• Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
• Maximize revenues by upselling and following budget guidelines
• Handle guest concerns, reacting quickly and professionally
• Have full knowledge of all menus and promotions
• Follow outlet policies, procedures and service standards
• offer professional, friendly and engaging service.
• Interacts with the guests to seek feedback on food & beverages, areas of improvement so as to deliver over and above their expectations.