Document Controller
Betterhomes LLC
Total years of experience :15 years, 5 Months
• Receiving, logging, verifying, scanning, and archiving the documents.
• File documents in physical and digital copies and ensure appropriate storage.
• Maintaining tracking records when physical file is taken from filing room.
• Distributing controlled copies of information.
• Ensuring the accuracy and completeness of the documents.
• Preserve confidentiality around sensitive documentation.
• Assisting in RERA permit application for Residential and Commercial units.
• Greeting, welcoming, and directing the visitors appropriately.
• Answering and forwarding phone calls in a timely and polite manner.
• Preparing, copying, scanning, and faxing documents.
• Sorting and filing office files and documents.
• Assisting the accountant on collections of customers due accounts and releasing of payments to vendors.
• Researching and exploring sources to expand new business connections for new clients and suppliers.
• Initiating sales with potential clients through cold-calling, email campaigns, and organizing sales visits/product presentations to clients.
• Gathering customer information and generating weekly report to Management.
• Building and developing good business relationship with new clients and vendors.
• Oversee supplier and customer payments, acts as a point of contact for any billing, products, or service issues.
• Attending trade exhibitions, conferences, and meetings hosted by suppliers.
• Negotiating the price and promotions to enhance revenue.
• Generating accurate cost calculations and detailed proposals to clients.
• Reviewing, comparing, and analyzing quotations from vendors and approving products and services to be purchased.
• Preparing LPO and encoding purchases.
• Monitoring and following up deliveries from vendors.
• Generating sales invoices.
• Scheduling and coordinating deliveries to clients.
• Facilitate collection, refund, and adjustment on account receivables.
• Resolved customer concerns relevant to payment of outstanding balances.
• Keeping record and notations on crucial information whenever contact has been made with clients.
• Reconciling daily collection with payment receipts and posting payment details.
• Sending out statement of accounts to clients.
• Reviewing the aging reports weekly and arranging collection, prioritizing due accounts.
• Ensuring collection timing is coordinated between driver and client.
• Provide monthly report to accounting head.
• Dealing with established and identified accounts of Supermarkets and Mini-Marts.
• Developing positive business relationship with clients and suppliers.
• Gathering and analyzing data-based reports on market information for generating competitive strategies.
• Making precise cost calculations of sales orders and facilitating schedule of deliveries.
• Negotiating terms and closing sales with the aim of maximizing profits.
• Promoting the forthcoming product improvements and special promotions.
• Accountable for collections and returns of merchandise.
• Boosted sales and increased clients based by identifying new clients.
• Implementing the organization’s sales plan and strategies.
• Handling customer’s feedbacks, enquiries, complaints, and returns.
• Negotiating with small retail outlets to maximize shelf space to increase market share.
• Implement product awareness through intensive retail merchandising.
• Regularly reviewing sales strategies and targets with the Team and Sales Managers.
• Generating monthly sales report to sales supervisor and managers.
• Consistently working on and exceeding individual sales target.
