Project Manager
Sorp
Total years of experience :15 years, 10 Months
• Search of clients and holding negotiations
• Design, implement & facilitate an effective marketing strategies.
• Organization of work to start business from zero.
• Develop partnerships & relationships with third parties to meet strategic objectives.
• Recruitment and training of stuff
• Work with contractors in various fields: construction, design, real estate agents, exhibitors.
• Work with local authorities (Municipality, Dubai Court, DED, Custom Department).
• Making sure that campaigns run to deadline and on budget.
• Creation and development of business plans and estimates, optimization of expenses
• Liaising and networking with stakeholders including customers, colleagues, suppliers and partner organizations, etc.
• Register arriving guests and assign rooms. Process group arrivals and departures
• Take, cancel and change room reservations
• Process telephone calls, provide information on hotel facilities and services
• Provide guests with a general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments, balance cash and complete balance sheets, cash reports and related forms
• Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns
• Developing content, promotion, engagement and conversation strategies.
• Work with local third party partners, including local media, and maintain professional working relationships with local official bodies.
• I can work under pressure of coordinating several requests at any given time, remain calm and courteous with demanding/difficult guest request and situations
• I have a strong problem-solving skills; encourages new innovative solutions when appropriate, ability to work flexible hours, if necessary, strong customer and employee relation skills
• Print a list of all events in the hotel for whole day, check the mail
• Held meeting for whole stuff in order to inform them about events, guests with allergic problems, birthdays, VIP guests and their requirements
• Meeting the guests during the day and arrange their sits, control serving and quality of dishes, lights, music, communicate with guests, receive their calls, deal with booking of tables
• As well I’ve done cross training in all F&B department: butcher, cold kitchen, barbecue, international cuisine, bars, a waitress job.
• Meeting the guests during the day and arrange their sits
• Control serving and quality of dishes in all outlets
• Reporting to the managers guest comments and assisting in solving a problems
• Receive phone calls, managing the services at container terminal, coordination between departments with the services of the port¬¬
• Work with documents: obtaining info, preparation, processing of contracts, reception and registration
• Planning and preparation for receiving customers
• Assistance in planning work schedules for chief, ordering hotels and restaurants, airline tickets.
• The total administrative functioning of the office (ordering office supplies and other duties related to office work)
Business- Economy management