vichu shaji

Business Development Manager - Sales & Marketing | Domestic & International Business (Asia, Africa & South America)
As a Business Development Manager at SANeForce, I drive business growth across domestic and international markets by leading strategic sales initiatives, building strong customer relationships, and managing high-performing cross-functional teams. I oversee the complete sales cycle, from lead qualification and product demonstrations to negotiation, solution customization, contract closure, and client onboarding, while supporting business expansion across Asia, Africa, and South America.
Key Responsibilities & Achievements:
Lead and manage a cross-functional team of 25 professionals across sales, marketing, lead generation, and customer engagement to consistently achieve business objectives.
Drive end-to-end SaaS sales for SANeForces Sales Force Automation (SFA) and CRM solutions, delivering value-driven presentations and workflow demonstrations to pharmaceutical, FMCG, and healthcare organizations.
Develop and execute business development strategies aligned with market trends, identifying new revenue opportunities across domestic and international markets.
Collaborate closely with technical, implementation, and support teams to design customized solutions that address client-specific business requirements and deliver measurable business outcomes.
Lead commercial negotiations, proposal discussions, and contract closures, building long-term partnerships with customers across multiple countries.
Strengthen sales processes by improving lead-to-conversion rates, enhancing collaboration between marketing and sales teams, and ensuring an exceptional customer experience throughout the sales journey.
Represent the organization in client meetings, industry events, and international business engagements to expand market presence and strengthen the SANeForce brand.
Key Achievements:
Successfully contributed to acquiring major domestic and international clients across multiple regions.
Improved sales conversion through structured sales processes and effective cross-functional collaboration.
Built and mentored a high-performing team focused on accountability, customer satisfaction, and revenue growth.
Played a significant role in expanding SANeForces presence across Asia, Africa, and South America by delivering customer-focused SaaS solutions

Business Development Manager - V2Feet Construction & Developers
As a Business Development Manager at V2Feet Construction & Developers, I was responsible for driving revenue growth by acquiring new customers, generating qualified leads, and managing the complete sales cycle for residential real estate projects. My role focused on identifying prospective buyers, understanding their requirements, and helping them find the right property while delivering an exceptional customer experience.
Key Roles & Responsibilities:
Managed the complete sales lifecycle, from lead generation and qualification to site visits, negotiations, booking, and post-sales support.
Generated new business opportunities through digital platforms such as Housing.com, MagicBricks, 99acres, referrals, channel partners, and direct customer outreach.
Conducted property presentations, site visits, and project demonstrations, highlighting key features, amenities, pricing, and investment potential.
Assisted customers in purchasing new residential properties and facilitated the resale of existing homes by connecting buyers with suitable opportunities.
Built and maintained strong relationships with clients, ensuring high customer satisfaction and generating repeat business and referrals.
Worked closely with marketing, legal, finance, and project teams to ensure smooth documentation, home loan processing, agreement execution, and timely handover.
Negotiated pricing and commercial terms while ensuring mutually beneficial outcomes for both customers and the organization.
Maintained accurate sales pipelines and customer records using CRM platforms, ensuring timely follow-ups and effective lead management.
Achieved and consistently exceeded monthly and quarterly sales targets through strategic planning, consultative selling, and strong relationship management.
Monitored market trends, competitor activities, and customer preferences to identify new business opportunities and support business expansion.
Key Achievements:
Consistently met and exceeded sales targets through effective lead conversion and customer relationship management.
Successfully acquired new customers through multiple lead generation channels while maintaining a high conversion ratio.
Played a significant role in increasing project sales and resale transactions by providing end-to-end support throughout the customer journey.
Earned customer trust through transparent communication, professional service, and a consultative approach, resulting in strong referral-based business.

Business Development Executive - SANeForce
As a Business Development Executive at SANeForce, I was responsible for identifying new business opportunities, generating qualified leads, and driving revenue growth by promoting Sales Force Automation (SFA) and CRM solutions to pharmaceutical, healthcare, FMCG, and OTC organizations. I managed the complete sales cycle, from prospecting to deal closure, while building strong client relationships across domestic and international markets.
Key Roles & Responsibilities:
Identified and developed new business opportunities through cold calling, email campaigns, LinkedIn, referrals, and market research.
Qualified leads and scheduled product demonstrations for prospective clients across the pharmaceutical, FMCG, and healthcare sectors.
Delivered product presentations and live demonstrations, showcasing the business value of SANeForce's Sales Force Automation (SFA), CRM, and mobility solutions.
Understood customer business processes and collaborated with technical teams to recommend customized solutions that addressed client requirements.
Prepared proposals, quotations, and commercial offers while coordinating with internal stakeholders throughout the sales process.
Conducted follow-ups, handled customer objections, negotiated commercial terms, and successfully converted prospects into long-term customers.
Maintained accurate sales pipelines, customer interactions, and forecasts using CRM tools to ensure effective opportunity management.
Worked closely with implementation and customer support teams to ensure smooth onboarding and successful project delivery.
Built and nurtured long-term relationships with key decision-makers, resulting in repeat business and customer referrals.
Achieved and consistently exceeded monthly and quarterly sales targets while contributing to the company's domestic and international business growth.
Key Achievements:
Successfully generated new business opportunities and acquired customers across multiple regions.
Maintained a strong lead-to-conversion ratio through consultative selling and relationship management.
Contributed to increasing market presence by consistently meeting sales targets and delivering exceptional customer experiences.
Recognized for strong communication, solution-selling skills, and the ability to manage the complete sales cycle from lead generation to project handover

Pre-Sales Executive - City Land Promoters (Real Estate)
As a Pre-Sales Executive, I was responsible for handling company-generated leads and walk-in customers, understanding their property requirements, and guiding them through the initial stages of the home-buying journey. My primary focus was to educate prospective buyers about ongoing projects, qualify leads, build customer confidence, and convert enquiries into successful site visits and sales opportunities.
Key Roles & Responsibilities:
Handled inbound enquiries generated through company marketing campaigns, digital platforms, and walk-in customers.
Engaged with prospective buyers to understand their budget, location preferences, and property requirements.
Explained project features, pricing, amenities, legal approvals, payment plans, and investment benefits to potential customers.
Qualified leads and scheduled site visits, ensuring a seamless transition from pre-sales to the sales team.
Conducted regular follow-ups through phone calls, emails, and WhatsApp to nurture leads and improve conversion rates.
Coordinated with the sales team to ensure customers received a smooth and personalized buying experience.
Addressed customer queries, resolved objections, and built trust through transparent and consultative communication.
Maintained accurate customer records, follow-up schedules, and sales updates using CRM systems.
Worked closely with marketing teams to provide feedback on lead quality and customer preferences, helping improve campaign performance.
Consistently achieved lead conversion and site visit targets by delivering exceptional customer engagement and support.