Senior Specialist
Khalifa University of Science Technology and Research
مجموع سنوات الخبرة :16 years, 8 أشهر
A - Z Recruitment - from job analysis, creating requisitions, sourcing, selection, interview, and approval processes to offer creation, negotiation, acceptance, onboarding.
•Point of contact for all Recruitment requirements.
•Recruitment process performance - recommends changes to the recruitment process and implements changes.
•All advertising, writing, proof reading, career site management related to Recruitment (in conjunction with External relations as required).
•Recruitment agencies - TOB negotiation, contracts management, cost per hire, time to hire and recommends changes and improvements.
•Administrator for application tracking system (i-recruitment).
•Trains new HR Recruiters (induction program)
•HR Reports - Applicant Tracking System, Time to hire, Expat / UAE National hire, Faculty / Staff
•Ensure policy is followed within the HR Recruitment team and advice on updates / amendments.
•Oversees the preparation of error free employment offers and contracts for management approval for successful candidates.
•Onboarding - Complete full onboarding process including documents collection, tickets, orientation and more.
•Oversees the preparation of weekly recruitment status update for Executive Committee meetings, identifying issues and recommending actions. Distributes recruitment related reports on a regular basis and special reports on request.
•Design / revise recruitment related forms and prepare other recruitment material such as brochures.
•Participate in external recruitment events, locally and internationally when required.
•Act as an ambassador for Khalifa University, role-modeling professionalism in and out of the workplace.
Manage the reception area effectively and prioritise workload
•Make appointments for patients - arrange house call requests and with all enquiries at reception from patients, visitors and other Healthcare personnel.
•Answer and deal with all telephone calls to the practice, including communication messages to staff and other professional bodies.
•Pull and file clinical records
•Update patient records timeously.
•Open and distribute incoming mail on a daily basis
•Open and Close the surgery at the appropriate times (Key Holder)
•Order Stationery and maintain levels of stock
•Filing of all correspondence.
•Input registration details, process repeat prescriptions, update patient information, search for specific information as requested by Doctor, run surgery lists and add medical histories as authorised by the Doctor - all on the computer.
plus team of 3) and IT Administrator.
•Performance Appraisals for Senior Administrator, IT Administrator and all Administration staff.
•Ensuring the Intranet is regularly updated and maintained. (I have implemented this alone with the IT Administrator over the last year and it is proving to be very successful).
•Creating internal documents for presentations and marketing material for external clients to a high standard.
•Participate in meetings / discussions that have an impact on business growth
•Control confidential staff and business related documentation - TOB / PSL’s.
•Create and implement new and more effective policies and procedures to ease management time.
•Manage / Coordinate all internal company events.
•Salary Survey - Revising template, Compiling Yearly Survey data, adding to website.
•Proof reading of all corporate communications.
•Review and approve all placement records and invoices before release to Finance.
•Collaborate with Finance on payments, salaries, etc. to ensure cash flow is maintained effectively
Managed team responsible (final proof / sign off) in advertising for all vacancies to multiple websites / print publications.
•First round competency based interviewing of candidates (Administrative vacancies)
•Manage full Induction for New Staff including, Visas, References, Video Conferencing, Expenses, R2R payments, relocation arrangements (travel and hotel) as well as reimbursement of tickets and expenses.
•Application Tracking System training with new members of staff so they are fully functional on the system.
•Health Insurance Program, Registering each employee. Help in making claims and answering queries as well as negotiate yearly renewal.
•Approval of loans, staff bank accounts, etc. to help with setup of staff.
•Maintain staff personnel files in conjunction with Finance.
•Staff Expenses - point of contact for all staff expenses as well as spreadsheet analysis of expense expenditure.
•Staff Leave (sick, unpaid, annual etc.)-responsible for approving, recording and ensuring all leave is accurate and is in line with the Finance department.
•Annual tickets-responsible for quotes, payments and update of spreadsheet
•Training Coordination - sourcing, planning and scheduling.
•Exit Interviews - liaising with PRO on visa status.
•Compiling references for ex-employees as required.
Operational Duties
•Compile weekly and monthly activity reports for all Recruiters.
•Arrange and co-ordinate interviews, ensuring all the facilities are set up and ensure appropriate documentation is received and completed.
•Main point of contact for Office Maintenance - Pest Control, Carpet Cleaning, General Office Supplies, Housekeeping etc.
•Tenancy Agreements - Liaising and negotiating for yearly renewals.
•Refurbishments (having completed 1 full reception refurbishment and 1 office move throughout my time).
•Car Parking logs, Key logs, Gym passes - Manage each for all staff ensuring they have correct access cards, payments are taken etc.
•Main point of contact for Adapt, Bond, Daxtra (our current applicant tracking system and report / search tools)
•Introducing improvement to existing administrative processes and being proactive in identifying improvements and new ideas.
•Address all day to day HR / Operational issues so as to minimise management time on such issues and anticipating the same before they happen and implementing new policies to allow the business to grow.
Excel beyond Basics (2 days) - Perform calculations and manipulate worksheet data, working with chart options, multiple worksheets and workbooks.
courses: CIPD (Certificate in Personnel Development – Covered a wide range of practical HR Skills including those required working in Personnel, Training and Recruitment Selection.