Supply Chain Manager/ Chief Technical Officer
Interminable Tours & Travel
Total years of experience :3 years, 5 Months
• Customer service at call center environment handled manual and automatically dialed outbound calls.
• Delivered exceptional customer service on collection calls and professional demeanor.
• Planned course of action to recover owed money, contact and keep tracking debtors from field work.
• Handled customers’ questions and respond, negotiate discounts and buyoff and payment plans with debtors.
• Persuaded debtors diligently to retain debtors’ loyalty while initiating process for collection of owed money.
• Maintained high volume calls and met demands of busy and productive group.