Manager (GM)
Al Naboodah Cargo Centre LLC
Total years of experience :23 years, 9 Months
Nov10 - Aug12 ANCC LLC, Dubai, UAE
Manager(GM)
ANCC is a leading international freight forwarder and a third party logistics provider since '94, with the support of professional work force and with the goodwill & fin strength of Saeed Mohd Al Naboodah Group.
Job Profile:
Reporting to the VC and (Partially) to the MD & GGM.
General management and admn of Company as per standard Company Policy & Protocol. Utilize resources effectively and develop business / enhance growth. Responsible for the profitability of Co and the development of effective Operations & Marketing strategies to increase market share.
Responsible for various Depts viz. Admn & Fin, Operations, Sales & Customer Svc by effective delegation through Dept Heads. Manage Sales team (direct & through Sales Head), setting targets, monitoring, motivating, providing support, to help win large orders. Interact with key customers, group companies & assist sales team.
Review market and competitors’ information provided by sales team / other sources and take adequate measure to position services & business share levels. Oversee the participation in Exhibitions as well as promotions (domestic & international). Develop & enhance agency networks, relations and commerce between various geographical locations through active networking and business meetings (domestic & international).
Oversee financial matters - such as expenses, receivables, payables, credit terms with customers and suppliers, cash flow, deposits, payments to partners, holding/sister/group companies.
Spearhead various initiatives in achieving organizational goals; Worked on Strategic Planning, Business Development, International Business, Marketing, Consulting and Client Relationship Management. Review & provide MIS reports to Head Office as per Group policy. Ensure Quality Assurance procedures are observed.
October 2009 to October 2010 RSA Logistics DWC, Dubai,
Divisional Manager
Job Profile:
Special Assignment (time bound): To set up its Logistics & Freight Forwarding Division
The first Logistics & Distribution Company set up in DWC. Initiated every action, with complete responsibility to develop and establish the below departments including recruitments.
Sales & Marketing Department
Operations Department
Customer Service Department
Administration Department
•Built up the Global Agency Networks with exclusive Credit Agreement with selected International Agents.
•Designed strategic plans, established certain commodity store power resulting in certain route leadership.
•Industry Accreditations & DGR handling (limited). Contract Rates & Credit Facilities with major Shipping Lines.
•Removals & Relocations Division (Personal Effects). Industrial & Personal Packing Division.
•Networking with prospective clients (domestic & international), generating business from existing & new accounts (Of Sales Team & Co’s) to improve revenue growth.
June 2006 to October 2009 Golden Line Shipping Services LLC, Dubai, UAE
General Manager
Company Profile: ❑ The Company is mainly involved in freight forwarding, besides having Container Transport Services with own fleet of trucks & trailers, Warehousing and Custom Brokerage; Do have an excellent agency networking system around the world
Job Profile: ❑ Build & expand the infrastructure of freight forwarding network with efficient, cost effective agents, rates & services worldwide in Sea & Air freight
❑ Expand & route the "Business Team": Inspire, train, guide and help to achieve results within the budget frames
❑ Represent/participate industry related events/conferences etc; Domestic & International
March 2001 to May 2006 LDS, DUBAI
Manager (Marketing & Networks)
Company Profile: ❑ LDS is one of the leading players in industry with a tradition of freight, logistics, warehousing and transport (With the largest own fleet) and with a wide of area of agency network around the globe (Considered one of the best locally)
Job Profile: ❑ Continuous process of developing client base & products in the market
❑ Develop & support sales team; Monitor & train Customer Service team
❑ Communicate & negotiate with overseas agents for issues of company's interests as well as for competitive Rates, Services & Products
❑ In-charge of Break bulk & Ro/Ro enquiries & shipments
❑ Represent & participate in Industry events/meetings and business meetings within the country as well as Overseas
June 1998 to February 2001 Trident Freight LLC / Geologistics
(Rais Hassan Saadi Group), Dubai, UAE
Export Supervisor & Networks In-Charge
Job Profile: ❑ Market and sell company's products & services in the market
❑ Secure new clients on a regular basis as well as retain the existing clients
❑ In-charge of Sea Exports, rate negotiation with Lines
❑ Attend Break-Bulk & Ro/Ro enquiries and execute the same
❑ Communicate with agents in European sector
❑ Take part in training programs, attend industry related meetings from time to time
February 1995 to October 1997 Safexpress Cargo & Logistics, Bangalore, India
Area Manager
Job Profile: ❑ Develop the market and the client base
❑ Approach corporate & individual clients to analyze their requirements and recommend solutions
❑ Implement, achieve periodical targets through effective management of sales team and by self contribution
❑ Maintain customer relations, conduct sales meetings, train sales personnel, monitor the system of operation and control the credit balance
❑ Establish strong client base and generate high volume of business through the implementation of a focused business approach for each individual client
March 1993 to February 1995 GATI CARGO, Bangalore, India
Senior Sales Supervisor
January 1991 to February 1993 Mercantile Credit Corporation, Bangalore
Sales Coordinator
Direct sales in the market and client servicing.
May 1988 to December 1990 Aquamatic Ray Devices, Bangalore
Marketing Executive
A Cargo Mangement & Operations focused certificate course.
❑ Diploma in Business Management (DBM) from Indian Merchant's Chamber, Mumbai, India
❑ Bachelor of Commerce (B.Com) from Kerala University, Thiruvananthapuram, India