victoria martinez, BEAUTY THERAPIST

victoria martinez

BEAUTY THERAPIST

Beauty

Location
Dominican Republic
Experience
21 years, 6 Months

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Work Experience

Total years of experience :21 years, 6 Months

BEAUTY THERAPIST at Beauty
  • United Arab Emirates
  • My current job since June 2008

Responsible for providing professional facial beauty and body treatments to customers and also creating a calm environment where they can relax. Carrying out all procedures to a high standard and ensuring client confidentiality.

Duties:
Providing guests with the highest standards of beauty care and attention.
Using cutting edge technology to perform traditional treatments.
Meeting and greeting customers when they arrive.
Providing cutting edge treatments & excellent customer care to clients.
Giving aftercare advice on treatments and skincare matters.
Ensuring the beauty salon is run efficiently and effectively.
Selling beauty care products at every opportunity.
Marketing the beauty salon by actively organising promotional activities.
Keeping the Beauty Salon to a high standard of hygiene, cleanliness and tidiness.
Charging customers and taking payment from them.
Handling customer comments and complaints in a professional manner.
Correctly accounting for all monies taken and beauty products sold.
Ensuring that all equipment is in safe working order, maintained and serviced.
Helping client's complete a medical questionnaire before any treatments.
Promoting and selling beauty products.

Stylist at WH Studios
  • United Arab Emirates
  • July 2007 to January 2009

Expanded client base by 75% through direct referrals.

Manager
  • United Arab Emirates
  • April 2003 to July 2007

and sold salon services and products.
Set up workstation and treatment room with necessary products, equipment and supplies.
Supervised front end of the store and coordinated employee schedules.
Trained new stylists and assistants.
Promptly fielded all incoming phone calls and scheduled appointments.
Addressed inappropriate guest behavior by stopping service and informing a supervisor.
Created repeat business by developing long-term relationships with regular customers.
Recommended hair styles that complimented clients' facial features and personality.
Employed a variety of hair style techniques, including curling and straightening.
Hairstylist

  • United Arab Emirates
  • November 2002 to January 2005

and sold salon services and products.Shaped hair pieces and added elaborate extensions.
Styled hair for weddings and special occasions.
Kept current on hair products and their chemical composition, structure and properties.
Developed new hair styling techniques using creativity and knowledge of trends.
Applied specialized techniques to create makeovers from natural to theatrical.
Created repeat business by developing long-term relationships with regular customers.

  • to

Examined hair texture and condition to determine appropriate treatment.
Promoted and sold salon services and products.
Educated guests on proper hair care.
Used state-of-the-art techniques in coloring and treating hair.
Selected hair colors based on customer preference.
Employed a variety of hair style techniques, including curling and straightening.
Promptly fielded all incoming phone calls and scheduled appointments.
Recommended hair styles that complimented clients' facial features and coloring.
Shaped hair pieces and added elaborate extensions.
Operated cash register to receive payments from customers.
Kept current on hair products and their chemical composition, structure and properties.
Conducted weekly salon inventory.
Briefed employees about the salon's success and announced monthly sales goals.
Introduced Brazilian Keratin treatments to the salon.
Created repeat business by developing long-term relationships with regular customers.
Pre-booked appointments to guarantee repeat business.
Politely answered the phone and scheduled appointments for clients.
Developed new hair styling techniques using creativity and knowledge of trends.
Designed traditional and contemporary hair styles for men and women.
Applied specialized techniques to create makeovers from natural to theatrical.
Completed continuing education and training to stay up to date with new trends and techniques.
Offered clients a catalogue showcasing hair style options.

Specialties & Skills

ACCOUNTANCY
CREATIVE
CUSTOMER RELATIONS
CUSTOMER SUPPORT
FEATURES
MARKETING
NATURAL
TELEPHONE SKILLS

Languages

Polish
Expert