Victoria Petrova

• Performing skin analysis and evaluation to
determine aesthetic treatments
• Administering facial procedures ( which include but not limited to) Treatment of Pigmented Lesions and, Facial/ Skin Rejuvenation, Active Acne, Chemical Resurfacing, Wrinkle Reduction, Radio Frequency Lifting and Firming , RF Microneede, Microdermabrasion, Photodinamic Therapy, Vacuum therapy, Non- Invasive Mezo therapy),
• Obtaining applicable medical history and maintaining records
• Performing the required procedures in a time-efficient manner while maintaining a pleasant attitude
• Advising and coordinating with clients on all aspects of procedures and answer any questions or concerns they may have in a professional and friendly manner
• Promoting clinic services and its products
• Ensuring high level of care to patients, and working towards achieving clinic’s set financial targets.

• Promoted and supplied premium skin-care and cosmetics products to beauty salons and clinics
• Managed client accounts and relationships
•Arranged and conducted product presentations and demonstrations (facial treatments) at client sites
•Wrote customer proposals, and prepared sales contracts
•Provided regular status reports: follow-ups, closings and activities
•Managed supply chain, including managing suppliers, coordinating shipping, overseeing product delivery, and inventory management (stock taking)
•Trained new company employees

• Performed facial and skin care body treatments for high-value clients from different nationalities and cultures, as part of a multi-national team
• Understood individual customer needs to manage customer expectations and expertly advise guests about suitable treatments and solutions, including VLCC International, Ericson Laboratories, Neoderma, and Bruno Vassari
• Provided high levels of customer care to impress customers by recognising cultural differences and individual needs, resulting in return visits and recommendations to friends
• Operated radio frequency and microdermabrasion beauty machine
• Covered for Beauty Manager, including greeting clients, booking appointments, leading team and creating staff work schedule, and reception duties
• Worked on social media marketing, including Facebook Page and Dubizzle ads
• Promoted and met sales targets for premium cosmetic brands
• Worked with others to ensure high levels of professionalism, quality, and safety

• Performed facial and body treatments for clients from different nationalities and cultures, as part of a multi-national team
• Used positive, approachable and professional manner to ensure customer delight and an enhanced guest experience, resulting in return custom and positive feedback
• Anticipated and understood individual customer needs to promote and sell premium cosmetic products, including “Academie scientifique de beaute” by Abu Dhabi Chanel
• Worked with others to ensure quality and safety standards

• Performed massage therapy for customers in exclusive medical clinic
• Used outgoing personality and good interpersonal skills to achieve customer satisfaction (including return visits and recommendations to friends)

• Worked with clients to help them find suitable rental property
• Provided professional and dedicated customer service to ensure customer satisfaction
• Also responsible for sales, property management, and document processing