Vignesh Nainar

• Supervised warehouse operations, including loading/unloading, stock arrangement, and inventory
management using manual and digital systems to ensure accuracy and accessibility.
• Coordinated the end-to-end order-to-delivery process, ensuring timely dispatch and tracking
shipments to provide proactive status updates to clients.
• Built and maintained strong relationships with clients and vendors, acting as a key point of
contact for issue resolution and service coordination.
• Performed quality and quantity checks on all incoming and outgoing goods, maintaining high
standards and minimizing discrepancies.
• Ensured compliance with safety standards, customs procedures, and industry regulations, while
supporting supervisors with daily reporting.

• Directed end-to-end operations for retail asset products, including Auto, Home, Personal, and
Two-Wheeler Loans, ensuring strict adherence to turnaround time (TAT) and internal policies.
• Conducted detailed verification of loan documentation (KYC, loan agreements, PDCs, insurance
forms) and processed stamp duty for Gujarat and Madhya Pradesh regions.
• Ensured accurate system data entry for loan disbursements, EMI schedules, repayments, and
charges, maintaining data integrity for operational reporting.
• Monitored queues and managed post-disbursement activities (PDD updates, D1 entries) to meet
Service Level Agreements (SLAs).
• Maintained audit-ready files and supported internal and external audits, achieving a consistent
nil-exception record.
• Trained and supervised operational staff, fostering a culture of accuracy and process control to
ensure zero discrepancies.

• Played a key role in the successful migration of the supplier finance process from Citi Bank,
handling end-to-end supplier onboarding and documentation.
• Performed critical compliance checks including bank document verification, Citi lien checks,
SDN (Specially Designated Nationals) screening, and D&B report analysis to assess supplier risk.
• Ensured strict adherence to AML, KYC, ICC guidelines, internal policies, SOPs, and US
regulatory standards for all supplier implementations.
• Monitored and validated transactions through meticulous document scrutiny, ensuring accuracy
and SLA compliance.
• Collaborated with internal teams and global stakeholders to resolve discrepancies and ensure
timely execution of operations.
• Contributed to process improvement initiatives, enhancing operational efficiency and reducing
processing errors.