desk engineer
adecco
Total des années d'expérience :13 years, 0 Mois
• Trouble Shooting Problems in The Internet Connection, Configuring Modem, Updating Modem Mac id by taking it in remote using ICRM Workflow
• Trouble Shooting Problems in The Internet Connection within Specified Time Limits Based on the Customers its Divided into Platinum, Gold, Sliver
• ICRM Workflow is The 360* View of The Connection
It Used to View The Port Status of The Connection, Password Reset if Access is Blocked, SNR Value, Modem Reconfiguring, Physical Failure like Modem Damaged due lighting, LAN issue
RJ11, RJ45 issue
• Installation of OFC network and Maintenance of Fiber Network,
Splicing of Fibers 48F within Specified Time Limits, E1 Wiring.
• Providing optical handover between BTSOL MUX to ODF BTS
•B.E (E.C.E) - (2007-2011) in Syed Ammal engineering college, Ramanathapuram with 72.76%
•HSC (2006-2007) in Syed Ammal Higher Secondary School, Ramanathapuram with 62.25 %
•SSLC (2004-2005) in Syed Ammal Higher Secondary School, Ramnathapuram with 77.2% • And I had completed CCNA Course with Cisco certification Cisco ID csco12209718 and Passing score of 947