Senior System Administrator
Unique Solutions
Total years of experience :14 years, 10 Months
Role :
•Server hardware implementation, troubleshooting and maintenance.
•Responsible for Third-level support for all server related issues.
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•DNS / DHCP Server configuration and management.
•Utilized VMware to migrate servers from a physical to a virtual environment; provide ongoing troubleshooting and support.
•Experience with TCP, IP and IP routing, LAN, WAN, bridges and switches, OSI model and fiber optic technology.
•Managing the backups and troubleshoot backup failures.
•Managing Firewall \[Sonic Wall, Fortigate\] Security.
•Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion and meet SLA agreements and provide daily technical support
Role :
•Manage, control and monitor the installation, operation and maintenance of IT infrastructure.
•Responsible for second-level support for all server related issues.
•Good understanding of Windows system administration, installation, security, user management, networking, disk configuration.
•Server hardware implementation, troubleshooting and maintenance.
•Online and Onsite technical support for customers/Users.
•Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion and meet SLA agreements and provide daily technical support.
•Having good skills to coordinate with the Vendor (Vendor Co-ordination)
Managed day to day computer support and networking problems.
•Installation and Troubleshooting of different Operating Systems like Windows98, Windows2000, Windows XP, Windows Vista, Linux etc.
•Complete troubleshooting of Motherboards (Chip level).
•Troubleshooting of Monitors and LCD’s.
•Troubleshooting Projectors and Managing VCON (Video Conferencing).
•Troubleshooting basic LAN problems. Maintaining Hardware and System related calls.
•Installation and Administration of Windows server 2003/2008/2012
•Server monitoring and managing Active directory.
•Configuring and Maintaining the Wireless Devices.
•Implementing security policies using Sonic wall Firewall.
•Configuration of Microsoft Outlook for mailing purpose & troubleshooting
Working in Remote Support environment.
•Solving issues related to Windows Xp, Windows Vista and Windows 7 operating systems.
•Assisted the clients through e-mail and on telephone as well.
•Removing virus infections and installing and configuring various antivirus applications.
•Configuring Outlook Express and Office outlook and solving their issues.
•Installation of various software’s and fixing their issues.
•Support to the multiple applications.
•Managing and Maintaining CCTV Security.
•Configuring IP phones like Avaya and Cisco
Manage day to day computer support and networking problems.
•Troubleshooting basic LAN problems. Maintaining Hardware and System related calls.
•Installed of latest versions of Operating Systems on demand as per requirements of the clients.
•Configuration of Microsoft Outlook for mailing purpose & troubleshooting of Outlook client.
•Managing and Maintaining Antivirus Security.
•Created images for various divisions for all desktops and laptops using Ghost.
•Working on SLA platform.
courses: Certified. (Microsoft Certified System Engineer)
courses: Certified. (Microsoft Certified System Engineer)
courses: Certified. (Microsoft Certified System Engineer)
courses: Certified. (Microsoft Certified System Engineer)
courses: Certified. (Microsoft Certified System Engineer)