team leader operations
Paytm Payment Bank
Total years of experience :10 years, 2 Months
handling the team of 15-20persons, give training to new team members about the product and process, Use Salesforce and Freshdesk panel to fetch the data,
Resolving the problem of samsung mobiles and laptops of customer over the phone and resolved his issue.and if customer unable to do itself then we took his mobile or laptop on our pc and then resolved his issue.
Secondary Examination (Class - X) 2005 C.B.S.E