Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Vikash  Rastogi, Technical Support Analyst and SME

Vikash Rastogi

Technical Support Analyst and SME·IBM India Pvt. Ltd

India

Bachelor's degree, Electronics & Communication Engineering

Work experience

Total years of experience: 15 years, 10 months

Technical Support Analyst and SME

September 2015 - Present

IBM India Pvt. Ltd

India

September 2015 - Present

for Billing System-Technical Support and Automation team.
•Working on Automation of Postpaid Billing Reports using Shell and Perl Scripting.
•Created scripts to create new tables, views, queries for new enhancement in the application using SQL Developer.


•Worked on Multiple automation projects like Disk Space Monitoring, Server resource Mangement and report automation using Shell and Perl Scripts.
•Taking handover of Solution (Single View and Homisco Billing System) from Airtel Africa Regional Team.
•Creation and Modification of Stored Procedure for Automation of Daily Routine tasks and Reports.
•Working on Trouble tickets and CR raised by L1 team

Company industry:
IT Services
Job role:
Other

OPERATION SUPPORT ENGINEER

September 2010 - August 2015

Ericsson

Delhi, India

September 2010 - August 2015

Billing and Charging in One (Postpaid and Prepaid) :

Product: CBIO ( BSCS iX Release 3 and Charging system 5.0)

•Monitoring, Stop and Start to Rating and Billing Application/Process so that 99.99% CDRs are billed to customers and are rated accurately.

•Troubleshooting and Maintenance of BSCS servers based upon Solaris or Linux Platform.
•Checking Rating and Billing Process Logs and coordinating with other teams to resolve issues.
•Scheduled restarts and archiving of data and monitoring java process.
•Basic System Administration of Linux/Unix Server and basic DBA tasks for application servers.
•Creating / Modifying Shell/PerlScripts & Queries for Improving Rating and Billing Operations.
•Working on Toad and Oracle SQL Developer to retrieve data from Oracle database for generation of Business Reports.
•Executing Bill Run and Monitoring of Process during Bill Run.
•Processing of TAP files and Files from Finance.

Charging (IN) :

Product: Ericsson Charging System 5.0 (Intelligent Network)

•Working Experience on AIR, SDP, VS, CCN, EMA, File and Event Mediation, Online Mediation and Provisioning Gateway).
•Troubleshooting IN Application issues on service charging, provisioning, mediation under SLA.
•Hands on Experience of Mediation Related issues on EMM (Ericsson Multi Mediation) and understanding of collection, Processing and Distribution of CDR.
•Regular Monitoring and troubleshooting of charging network nodes based upon Solaris or Linux Platform.
•Experience on flow of CDR from core and service network towards Business Management System and Network Management System.
•Working Experience of Revenue Assurance Issues and Daily Customer Business Information Reports.
•Perl Scripting for automation of Health Checks.
•Co-ordinate with configuration team to perform the major activities related to any hardware replacements in Sun Servers and Storages.

Company industry:
Telecommunications
Job role:
Engineering

Support Engineer

September 2010 - November 2013

Ericsson Global India Pvt. Ltd

India

September 2010 - November 2013

).

Designation: Operation

Company industry:
Telecommunications
Job role:
Information Technology

Integrator

December 2013 -

Ericsson India Pvt. Ltd

India

December 2013 -

Duration: 1st

Company industry:
Telecommunications
Job role:
Information Technology

Education

M.D. University

January 2010

January 2010

Bachelor's degree, Electronics & Communication Engineering

India

GPA (percentage): 65.20%

GPA (percentage): 65.20%

.)

M.D. University

January 2010

January 2010

High school or equivalent, Electronics & Communication Engineering

India

GPA (percentage): 65.20%

GPA (percentage): 65.20%

.)

PCM A.S.V.J. Sr. Sec. School C.B.S.E

March 2006

March 2006

High school or equivalent, Sciences

India

GPA (percentage): 61%

GPA (percentage): 61%

Completed 12th with science stream

A.S.V.J. Sr. Sec. School C.B.S.E

January 2004

January 2004

High school or equivalent

GPA (percentage): 69.20%

GPA (percentage): 69.20%

--

Skills

Telecommunications Billing

Expert

Telecom Applications

Expert

UNIX Shell Scripting

Expert

Oracle SQL

Expert

Red Hat Linux

Expert

AUTOMATION

Expert

BILLING

Expert

BILLING SYSTEMS

Expert

ORACLE DEVELOPER 2000

Expert

PERL

Expert

PERL SCRIPTING

Expert

SHELL SCRIPTING

Expert

SQL

Expert

TABLES

Expert

TECHNICAL SUPPORT

Expert

Telecommunications Billing

Expert

Telecom Applications

Expert

UNIX Shell Scripting

Expert

Oracle SQL

Expert

Red Hat Linux

Expert

Languages

English

Expert

Hindi

Expert