vikram shinde, Manager

vikram shinde

Manager

Winjit Technologies Pvt Ltd

Location
India
Education
Bachelor's degree, Project Management
Experience
18 years, 2 Months

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Work Experience

Total years of experience :18 years, 2 Months

Manager at Winjit Technologies Pvt Ltd
  • India
  • My current job since May 2011

BUSINESS DEVELOPEMENT & MARKETING OPERATIONS
•Planning, Budgeting, Executing Marketing Events. (End to End)
•New business development consulting for IoT, Mobility and cloud services
•Pipe line management as per strategies, Project & Process Transition
•Account management for existing business relations with respective strategic partners
•Manage existing sales teams operations and CRM activities (10 members)
•Represent the company and Interact with some customer on C-level
•Represent the company on an official event on national and international level
•Provide status and reports on sales and revenue to management
•Manage all sales operation activities, which includes administration of the sales CRM system, sales reporting and developing and maintaining sales processes.
•Supporting the sales team in pre-sales activities such as marketing insight, product information and pricing definition
•Support in development of sales business cases
•Support in other sales operations activities when needed
•Bid operations & Management for Tenders
•Interacting daily with the respective stakeholders.
•SLA & KPI Management.
•Timely delivery of all reports of key performance to Senior Management
•Preparing & maintaining MIS for the team.
•Ensure Integrity and drive ethical practices & behavior on operations floor
•Identify Performance Improvement opportunities
•Ensure timely & consistent service delivery to all clients
Achievements
•Set up the PMO and sales operations for Winjit South Africa and played a key role in setting up strong relationship with strategic and new clients.
•Training the sale team (8 members) and accrediting them as per process and policies.
•Setup a strategic partnership for Winjit Europe / France.
•Met revenue targets year on year. Awarded the sales person of the year for 2013, 2014.
ACCOUNT RECEIVABLES OPERATIONS (GLOBAL)
•Develop & in-still pricing governance & operational policies and ensure compliance to Winjit policy & international level guidelines
•Organize and control all of the operational and invoicing activities for international sales vertical
•Liaise with finance, marketing, development teams to support post sales execution and billing activities and account receivables
•Work with sales team to constantly define new tools to enhance sales efficiency
•Ensure Projects profitability monitoring process is followed
•Monitoring of entire account receivables operations for all the winjit offices in India and international.
•Ensure all compliance and audits norms are followed and practised in day to day activities for the organization.
•MIS reporting to global CFO.
Achievements
•Ensured 100% of invoicing was done as per agreements and contracts
•Ensured 95% of invoices are paid within a TAT of 45 to 60 days as per agreements
•Facilitated internal and external audits.
•Set up the PMO practise for entire projects for the development centre.
•Successfully implemented crack my code program.

Sales Manager at Ausex Corporate Consultants
  • India
  • December 2010 to May 2011

Lead Generation and Database generation for prospective clients
•Setting up meetings and scheduling trials for the same
•liaising with internal resource and trial managers
•Achieving sales of resource contracts in IT domain
•Ensure all commercials and invoicing to clients is one as per contacts.

Relationship Advisor
  • India
  • June 2009 to December 2010

Client Relationship Management
•Retention and generation of new business from existing customers from UK & IRELAND
•Team Operations Management
•Weekly and monthly MIS Reporting for team
•Training for operations process for new team members
•Product knowledge management with team
•Achieve a daily sales retention target of 40%

Senior Customer Service Executive at WNS Global Services
  • India
  • March 2006 to May 2009

Communication for payments authorization quotation approvals.
•Call with IFA's in UK
•Team operations management support to Team Leader / Manager
•Generation of Pension Quote
•MIS Generation for team

Education

Bachelor's degree, Project Management
  • at Alison Ireland
  • January 2015

in

High school or equivalent, Project Management
  • at Alison Ireland
  • January 2015

in

Bachelor's degree, Software Development and E-Commerce
  • at National Institute of Business ManagementSt Vincent’s CollegeDon Bosco High School
  • January 2014
High school or equivalent, Software Development and E-Commerce
  • at National Institute of Business ManagementSt Vincent’s CollegeDon Bosco High School
  • January 2014
High school or equivalent, Software Development and E-Commerce
  • at National Institute of Business ManagementSt Vincent’s CollegeDon Bosco High School
  • January 2014

Specialties & Skills

Client Relationship Management CRM
Client Retention
New Business Development
Client Communication
ACCOUNT MANAGEMENT
BILLING
BUDGETING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
INVOICING
REPORTS

Languages

English
Expert
Hindi
Expert