Customer Service Representative
Splender Migration
Total years of experience :4 years, 3 Months
Handling Customer complaints, providing service information and appropriate solutions accordingly.
Communicating with Customers and Clients by meetings, calls, emails and social chats.
Build sustainable relationships & trust with customers through open & interactive communications
Keep record of customer files date and processing the documents accordingly.
Overall management of office duties.
Dubai, UAE
HR duties (Managing employee details, visa, accomodations, tickets, employee leaves, attendance).
Preparing Insurance documents and handling Loan applications processing & KYC updating.
Handling Customers data and managing it accordingly.