Service Desk Associate
Compucom Systems India pvt. ltd.
Total years of experience :9 years, 9 Months
Creating tickets and keeping a regular follow-up right from the creation till the ticket is Closed.
Maintaining records of the tickets processed by the team.
Work involves Basic trouble-shooting, work on MS Excel and MS Word, Inbound and Outbound calls to technicians and their On Delivery Managers.
One of the top 20 in the University in Business Administration